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Pay Summary not adding to input of pay slip for superannuation
When creating individual pays weekly I found that the totals at the EOFY fell short. So I manually changed the 10% to the corresponding extra amount I paid into my super to bring the total paid to agree with the Reckon free app. When I went into the financial year 2021-22 Pay summary the total for my super was not…
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My totals on my EOFY are not correct. Perhaps it is something i have done, but the correct quarters
are not being added up. It is taking the last quarter of FYE 20/21 and only 3 quarters from FYE 21/22. All my figures in the pay runs are correct. How can I correct this.
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How does the tax expense get generated?
I had used the app on my iPad to run a payroll for me as the sole employee - that's all that I use the app for 4 times a year. Up until my February 2022 run it automatically calculated a tax expense but since then it hasn't. While I have paid the correct amount of withholding tax to the ATO it has not been recorded. Does…
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How to Submit STP that has already a pending status?
I am using the basic payroll reckon mobile. And there was one pay run that has a pending STP status from January 2021. Can you please advise how we can resubmit that pending payrun?
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STP Migration
Hi, I’m currently experiencing issues trying to migrate from the STP app to the Reckon payroll app. It’s advising that it’s linked to another account, but I’ve only used one account with the Reckon product. Can you please assist. ABN 89 084 479 121. Thanks!
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Removing ABN from Reckon Payroll App
Hi Rav We have just followed the steps you posted to do a NIL STP Submission from Payroll App to ATO. Thank you for making that simple and easy. One last question, is there anything else we need to do to remove our ABN from the app, so that we can apply it to Reckon Hosted STP? Thank you
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NIL STP Submission using Reckon Payroll App
We have just changed Reckon software, from Reckon Accounts Desktop (STP reporting through the Reckon Payroll App) to Reckon Accounts Hosted. To begin lodging our current STP with Hosted, I have been advised we first need to remove our ABN from the mobile app. Technical support said I need to submit a NIL STP Submission to…
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Is it possiable to put customized numbers in Total superannuation in EOFY?
Dear staffs, I have a problem on my EOFY's total superannuation. Becaue some of our workers are earing below $450 in past few months. So, the superannuation is exculded. But based on my accountant's information, they are suppose to have superannuation. Is there any way to adjust the numbers in EOFY or it is fixed 10% rate…
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Reckon Payroll Mobile App - what's the point??
I was excited to find your payroll app, presumably meaning that I could do my payruns "on the fly". I noticed that I needed an email login, not a Google login, so I revoked SSO, and set up email - logged in only to be told by the app that I can't actually access my existing payroll?!! Then what's the point!?? Am I missing…
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employee with a bridging visa
Hello, I have a new employee that is here on a bridging visa and is allowed to work. So living here but not a permanent resident yet. Do I clasify her as Australian Resident or Foreign Resident? Also, what tax category, claiming threshold or not? Thank you
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I can’t receive MFA Code
I am not able to receive my MFA code since last Saturday. My last time received a mga code is at 30/09/22 and it was through quickly. My carrier is Optus.
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Termination Pay
Hello How do you process termination pay in Reckon? We have the free version. The staff member has 12.7 hour leave accrued. We will pay that out plus 17.5% leave loading. But the STP software calculates superannuation on the leave accrual - which is not required to be paid.
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Year End adjustment and update
Dear Sir/Madam, I have updated to your Payroll system. At the beginning I updated the year to date total to your system for 2022 for one of my staff. After I did that, that staff reported to me that I made some error in the figure. I then get on the your system again and ratified the figure and update again. But the figure…
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Changing the payrun date after logging it into the app
For one of my employees I’ve wrongly logged the payrun at the date 12 July and I’ve changed the date to 24 June now. It’s two different financial years. When I was changing the details I’ve also clicked the “resubmit to ATO” button. It shows in the app that the change I made was successful. However, it doesn’t reflect the…
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Payroll App Web Access - 1.12.3 Update 🚀
Reckon Payroll App - Web Access update v1.12.3 💻 The web access version of the Reckon Payroll App has received a new update which brings introduces new functionality and expands reporting options. Check out an overview of the the new enhancements below - Company bank accounts 🏢 You can now create company bank accounts…