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STP PHASE - 2
Already did register for the google payment to day. Now what should I Do? . I went on Setting ---> Single Touch Pay and there is not guideline how to switch.
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App has disappeared :O
It's payday....I need to send payrun. The Reckon App is not on my phone anymore. The original Reckon Payroll App is there, but this has no history since June 2021. I tried to call the number provided by the email I got on 23/02, but bot doesn't want to know you and hangs up. That email says that I can use until 30.06 and…
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SGC 10.5% statutory rate
I process pay runs on a monthly basis. My settings for SGC are set at statutory rate default rate of 10.5%. Now for all monthly pay runs from July 2022 to January 2023, the payroll app has correctly calculated SGC at this 10.5% rate. However, I have suddenly become aware that for my processed monthly pay runs of February…
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Contains one inactive employee
This discussion was created from comments split from: Failed to mark pay run as paid.
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Reckon APP can not reach server
Hi there, I have been using Reckon PAYROLL APP for three-four years now and never had this issue before, after I click submit to ATO, the error message pops up: CANNOT REACH SERVER, the server is temporarily unavailable, please try again later. and It has been like that for the past 5 days already. what is going on? and…
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🛑 Incorrect tax display in pay run creation screen - Payroll App & Web - **RESOLVED**
Incorrect tax withheld displaying when creating a pay run Hi everyone, We're currently investigating reports of incorrect tax withheld displaying on the pay run creation screen. You may encounter an inflated tax figure on the specific screen where you enter your pay items such as earnings, allowances, super etc. Please…
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📱⤴ Key tips for upgrading to the Premium plan - Reckon Payroll App
Upgrading to the Reckon Payroll App's premium plan Hi everyone When upgrading to the premium plan there are a few key things to check just to ensure everything goes smoothly which we'll outline in this article. Don't worry though, they're all really simple things which you've most likely already done! 😊 Updating your app…
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PAYG screwed up after update
Hi, I updated the app this morning (V6.0.99) and now the PAYG sections is playing up. It is showing the tax on $1330 wages as $969. When I go in and change custom tax amount then hit done it just goes back to the wrong amount. I’ts doing this with all employees. Thanks Alexis
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Cannot Reach Server
This discussion was created from comments split from: Frequently Asked Questions - Payroll App Basic plan is retiring.
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Upgraded to premium. But getting view mode only.
We upgraded from the Basic plan to Premium Plan on 9/3/2023. But we are still getting the following message on the web: 'Payroll web access is a premium feature. You're in view-only mode currently'. Our login email address is udai.muthu@iag.com.au. But our gmail account is different.
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How is PAYG determined?
I am relatively new at using Reckons Mobile Payroll App and have a query which I hope someone can clarify for me please. Attached are two PDF copies of screenshots from the app to illustrate the query. It is to do when creating a pay run. Example Pay date 22/04/23. Period from 01/04/23 to 30/04/23. Gross salary for that…
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leave
what to enter for leave
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Reckon Payroll App Update v6.0.97 🆕 📲 (Enhancements & performance improvements)
Reckon Payroll App update v6.0.97 🚀 The Payroll App has received an update to version v6.0.97 which is now available for you to download from your Google Play Store or Apple App Store. This update introduces some enhancements along with adding some further refinements in a few areas. Check out details of the new update…
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Attempting to upgrade to premium plan
This discussion was created from comments split from: Frequently Asked Questions - Payroll App Basic plan is retiring.
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Cannot upgrade to premium
Hi, I cannot upgrade to premium. When I click on Upgrade > says something went wrong. Reload or logout if problem persist. And this goes around in circles. So I cannot actually upgrade.