Reckon Payroll App

Discussion List

• 
  Cannot upgrade to premium

  Hi, I cannot upgrade to premium. When I click on Upgrade > says something went wrong. Reload or …

  Answered Bobbinsnest 17 views 4 comments 0 points Most recent by Rav 2:05AMReckon Payroll App
• 
  How to fix incorrect YTD RESC for Super?

  Hi team, My FY22 pre-filing report on the ATO portal shows an incorrect RESC amount (it was double …

  Answered hintonjlc 12 views 2 comments 0 points Most recent by hintonjlc March 21Reckon Payroll App
• 
  Something Went Wrong Message

  Hi, I have recently upgraded to the premium payroll app from the basic and have been attempting to…

  Answered Janelle Robertson 20 views 4 comments 0 points Most recent by Janelle Robertson March 21Reckon Payroll App
• 
  Trying to do EOFY Report/Summary - but it doesn't add up to the correct amounts.

  I am trying to do our EOFY Report/Summary for the 2022 - 2023 Financial Year. All the summary amoun…

  Answered Jenny Nordon 18 views 1 comment 0 points Most recent by Rav March 20Reckon Payroll App
• 
  Trouble with creating employee

  This is my first time using Reckon Payroll App. I added 2 employees without problem, but when I tri…

  jhsi006 5 views 1 comment 0 points Most recent by Rav March 17Reckon Payroll App
• 
  Cannot find the stp of 2020-2021 via stp

  Hi, my company used to use reckon stp to do STP report to Ato from 07/2020 to 06/2021, and we stop…

  toplink 27 views 7 comments 0 points Most recent by Rav March 9Reckon Payroll App
• 
  Reckon Payroll App Premium Version

  I have just signed up to the Premium version of this app and for some reason I cannot complete Febr…

  Ray 54 views 11 comments 0 points Most recent by Ray March 9Reckon Payroll App
• 
  Payroll Premium

  Hi, I am using Payroll basic and have upgraded to Premium about a week ago and I already got charg…

  Selina 52 views 12 comments 0 points Most recent by Rav March 15Reckon Payroll App
• 
  Sorry that ABN has already been registered.

  Hi Rav, my email address [email protected] is linked to ABN 27 053 940 659 as I was proce…

  Sharon 22 views 2 comments 0 points Most recent by Sharon March 2Reckon Payroll App
• 
  Reckon Payroll App Update v6.0.56 🆕📲 - Important bug fix update❗

  Reckon Payroll App update v6.0.56 The Payroll App has received an update to version v6.0.56 which i…

  Closed Rav 12 views 0 comments 0 points Started by Rav March 1 Reckon Payroll App
• 
  reckon not working

  i have payroll basic, today it said i had to update before i could use it, so i updated and now whe…

  Answered ✓ Closed freddy 34 views 2 comments 0 points Most recent by Rav March 1Reckon Payroll App
• 
  upgrading to stp2 on the phone app

  upgradeed to premium , retstarted phone and app . went to settings pressed 'switch to stp phase 2' …

  Answered terry2021 71 views 14 comments 0 points Most recent by Rav March 7Reckon Payroll App
• 
  **RESOLVED** Reckon Payroll App - Pay Run loading issue (1 March) 🛑

  Pay Run loading issue - Reckon Payroll App Hi everyone, We're currently investigating an issue aff…

  Closed Rav 45 views 3 comments 1 point Most recent by Rav March 1Reckon Payroll App
• 
  Reckon Payroll Basic Plan

  ...so I just accessed my payroll app to complete February's payrun and it won't let me edit any of …

  Ray 20 views 1 comment 0 points Most recent by Rav March 1Reckon Payroll App
• 
  ATO Error Message

  The ATO has sent me an error message saying The value specified for an item does not match the item…

  Answered ✓ lunacat 168 views 35 comments 0 points Most recent by Rav March 14Reckon Payroll App