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I need to setup unpaid personal leave , can you get me a step by step process.
do I set it up in Leave ? Other Leave? What expense account does it allocated to , because it isn't an expense? I don't want it to accrual leave
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Updating Checklist for Phase 2
Hi, as I'm not yet totally compliant Phase 2 STP, I'm on the STP Payroll via the iPad app and also watching the Reckon "Get ready for STP Phase Checklist" video. In "Prepare Allowances", there's a whole bunch of allowances (e.g. Laundry, Meal, Transport etc) that are totally irrelevant to me, yet have a Status marked…
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Reckon Payroll App Supposed to be $4.99/month for 12 months
Hi Rav or Duty Officer, I have upgraded Reckon Payroll App STP2 and took the early bird offer of $4.99/month for 12months. However, it is not yet 12months (used it for approx 3-4 months) and Apple invoice emailed effective 27Sept they will now charge $9.99/month ? It even says in your Apple description that starting 27Aug…
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How do I setup Worker's Compensation on Payroll App
We currently have workers receiving Workers Compensation payments and are not working. When I migrated across to Payroll App, Workers Comp payments to employers migrated as OTE. My question is shouldn't it be in Leave as the ATO treat Workers Comp as a (W) in STP 2? But we don't accrue Worker's comp Leave per se. So how do…
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Duplicate entries for payroll in STP reporting
Hi I have recently upgraded to STP2 and had issues with the ATO interface. I have now found that the updates did occur and have duplicate entries in the STP interface in both Reckon and on the ATO website. I have connected with the ATO and they have advised to do an updated event to fix the problem. Can you please confirm…
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Access to historic payslips for Admin...
After all the migration over to STP2, is there anywhere I can access a copy of individual employees payslips, as was the case in the old set up? Thanks
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Superannuation Guarantee does not automatically calculate in Payrun
I create the first payrun after migrated from Payroll Premier to Reckon Payroll. I find that the superannuation does not automatically calculate. Does anyone know how to fix this issue?
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Superannuation Funds in Year To Date
The names of some of the Super Funds in the Year To Date is incorrect for some employees. However, the program does not allow me to make any alterations. I understand this may be a bug in the system. Is this correct? Will it be fixed with a future update? Is there any other way to make the correction?
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Pay Set Up
When setting up a Pay Set Up for Earnings, the drop list does not include annual leave or personal leave. Can they be added to the list?
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Customising Payslips in Payroll Web
Just wondering if we are able to customise Payslips in Payroll Web?
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Cannot terminate employee in Reckon Payroll
We recently migrated from Payroll Premier to Reckon Payroll. In Reckon Payroll, I try to terminate an employee in Reckon Payroll. However, there is an error message pop up "Employee could not be terminated". Does anyone konw how to check what wrong and fix the error? Many thanks
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Create ABA file and email Payslip in Reckon Payroll
We are currently migrated from Payroll Premier to Reckon Payroll (We are not using Reckon One). Is anyone know how can I create ABA file for the pay run in Reckon Payroll? Also, is anyone know how to email payslips to employee in Reckon Payroll?
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Leave calculations
I am trying to reconcile an employees accumulated leave - annual, personal, conference and Long service leave, but when I run the calculations on an Excel sheet - I dont get the same balances as what is indicated on the Reckon balance for the employee. I have cross checked multiple times but cannot work out why there is…
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ABA File & YTD Leave in Reckon Payroll Web
Hi I've just done my first pay run successfully and now I want to create an ABA file to upload for a bulk payment to the bank account to pay the employees. How do I do this? Also, I've noticed that the year to date figures for accrued annual leave & personal leave did not increase from last week to this week. They amounts…
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My STP since 1 July is getting rejected.
How do I make the adjustment where the first two characters must be one of the following: RT, RD..........??