Payroll Premier upgrade - How to access your companion Reckon One book from Reckon Payroll 🔁
Accessing your companion Reckon One book Hi everyone! Are you a Payroll Premier desktop user who has upgraded to Reckon Payroll? Did you know you receive access to a companion Reckon One book as part of your upgrade to Reckon Payroll? Check out how to access your companion book below! 😁 Product Switcher ↩ Sometimes you may…
An exciting upgrade for Payroll Premier Desktop! 💻
Payroll Premier Desktop ➡️ Reckon Payroll upgrade! Hi everyone! We want to ensure you have the best tools to streamline your payroll processes and maintain compliance with the latest regulations. We are thrilled to announce an exciting upgrade for Payroll Premier Desktop customers! Streamlined payroll management with…
Post-upgrade FAQ's - Payroll Premier Desktop ➡️ Reckon Payroll
Hi everyone! Congratulations on making the upgrade from Payroll Premier Desktop to Reckon Payroll! 🎉 I've put together this FAQ article for common questions you may have now that you're on Reckon Payroll. We'll continue to update this article as well so please bookmark it for easy reference 🙂 🔴 Why is super not being added…

Payroll Premier upgrade to Reckon Payroll ⤴️

Archives for August 2023

YTD
We have just done our first pay run since moving from payroll premier to reckon one and I notice that the YTD totals have not updated in the employees file - they have on the pay slip but not when I go to edit employees - still showing old totals. Thoughts?? Thank you
Payslips not being emailed
We have just switched over to Reckon One from payroll premier. The first pay run has been undertaken but the pay slips are not being received by email by either the employees or myself (cc myself). I have ticked the employees and sent by the program but they are not being received - all staff emails are correct Appreciate…
super not being calculated
We have just moved from payroll premier to the cloud based payroll program - I have just tried a pay run and note that the superannuation is not being calculated despite being set up in each employee - even when I go to modify in the pay run to percentage as it keeps defaulting to super rate it doesn't calculate. Any…
Missing Employee After Migration from Payroll Premier
I am missing an employee after migration from Payroll Premier. As I am still waiting for an answer from Technical Support via the messenger app, I have gone through and entered him manually, and the YTD figures that were calculated as from the last pay processed in Payroll Premier. Does this affect his totals in the ATO…

Discussion List