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RAP crashes when attempting to enter a new stock code in the "Security List"
Hi all, I have been battling with this issue for over 12 months, be closer to 18 months. I was using Personal Plus 2019 until recently when I was forced to upgrade to 2021. I was hopeful the issue would have been fixed in the new release after I have generated several hundred crash reports to Reckon over this time. I…
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Can't use Reckon Accounts
I have been using Reckon Accounts for a long time. I am using the Home & Business version. Today I have tried numerous times to open the program, but without any success. Each time I have tried, the program seems to be opening and the screen appears with the Reckon identifying box in the middle of the screen then instantly…
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Reckon fault in merger program (stock for stock)
When Reckon has a fault in their program, how do I get them to fix it.?
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Yearly subscription
Hi , been using quicken home plus for many years and thinking of upgrading . If the annual subscription is not paid is it just the stocks and bank down load s I lose ? Can I still put my day to day expenses in etc . My version of quicken I have does not allow for the market and stocks to down load but allows the use of the…
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The repercussions of not renewing my annual licence
I have not been able to rectify an ongoing issue regarding the longstanding inability to update share prices in Reckon Accounts Personal Plus 2020 / 2021. My current licence will expire shortly. If I don't renew my annual licence will the program still function , maybe even to just be able to see my data & reports and if…
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Start Up
I have Reckon Accounts Personal 2021. I have been using Reckon for many years. I find, since updating to the 2021 version, I am required to sign in from “Getting Started” rather than logging on immediately to my accounts page. This creates three extra steps to log on. How can I prevent these extra steps please?
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Share prices not updating since Reckon Accounts Personal Plus 2021 licence went live.
I upgraded my Personal Plus 2020 licence to the Personal Plus 2021. The new licence came in force on 11/02/21 and since then the online updates (I only have AUS shares) are not working. I called Reckon on the phone to check the status of the licence and that I have the correct installation key - all OK including the…
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Help Desk
Hello, I have been recommended to contact Reckon Community for assistance. We have a very old version of Quicken 7 which I understand no longer has a help desk. I have made an error with my last reconciliation (hit the done button too quickly) and instead of the closing balance being DR, it is CR. The cleared transactions…
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file backup
Can I delete older files from my external drive
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Reckon Accounts Home and Business TAX DETAIL REPORT
I posted this about 18 months ago. any update, please, helpers?
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Personal 2010 reinstallation problem after Hard Drive crashed/replaced
Have Personal 2010 (or should I say HAD) Hard drive died and now replaced. Trying to reload Personal 2010 via CD/DVD and coming up with error message about 'not being administrator' however, I am administrator. Have spoken to Reckon multiple times. They even sent me the download and IKC but same problem. Last Reckon person…
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Personal Plus 2021
Hi, I am trying to download the new Personal Plus 2021 and after I unzip and I click on ok then a panel comes up and says I cannot download new version until I un install the old software. I am a bit confused if I un install the old program will I lose all my information up until this point. Thank you
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Reckon Accounts Personal Plus 2021 & GST
HI I record GST charged on invoices by splitting the record transaction and recording the expense category for the value ex GST and then the next line in the split transaction as GST for the value paid. This totals to the full amount of the invoice. I now want to run a report that shows the category and the GST paid on the…
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updating data from quicken 2011 to Reckon
I have been using Quicken 2011 until recently when it came up with a message to say licence has expired and I have not been able to get it working since. Now it just comes up with an error message all the time. What I want to know is - if I buy Reckon one will I be able to put all of my old data on and just continue using…
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I have a Colonial First State Allocated Pension Fund that I am trying to load into Reckon 2021
I have a Colonial First State Allocated Pension Fund that I am trying to load into Reckon 2021 Personal Plus Trial. Problem I have is that price quotes don't work with either the ticker codes that they used to work with in Quicken Personal Plus 2012. Any thoughts on what I might be doing wrong?