-
Reckon Personal Plus 2021 "Num" field populating with false "TXRF" annotation.
Hello Team. When I Import a QIF file from my bank the many transactions populate with a TXRF (transfer) in the "Num" field, when most of them are actually normal EFT payments. This causes me a huge amount of work going through hundreds of transactions, manually deleting this TXFR, to then be able to change the Category…
-
Installation won't open
Tried to install reckon 2021 yesterday. Program proceeded to ask to uninstall previous versions. did so. -Called reckon and given many numbers and letters codes to put in that never came to places to install. Tried again today to install 2021- Installed new version several times. Called Reckon and given another direct link…
-
cannot download the 2021 package
I have tried to download the 2021 Personal Plus package but am unable. I am told to first uninstall any previous versions, which i try to do, but receive an error message 1723 preventing me from going any further
-
Activation
I recently paid my annual subscription (receipt received). Downloaded Reckon accounts 2021 - all seemed good until I attempted to activate the software (via phone) - no representatives available (outside of business hours). Can I activate the new software some other way (perhaps online)
-
In Personal Plus 2021 some Account Balances are NOT displaying
I recently upgraded from Personal Plus 2013. In the Account Bar I have a number of bank, credit card and investment accounts displayed. For some of them the Current balance is NOT displaying, although it can be seen if a foggy way in the background. There are 2 credit cards listed and although the account features and…
-
Personal Plus available in the cloud??
Hi all. I have been using Personal Plus for nearly 20 years and currently have a 2015 PP licence. I travel a lot for work and do not want to install Personal Plus on my work laptop so I always have to wait until I am at home to update Reckon on my own laptop. Is Reckon Personal Plus available in the cloud so I can access…
-
Difficulty activating Quicken Personal 2011
I have had Quicken Personal 2011 for the past ten years (Quicken 2001 before that). A few days ago the program wouldn't open and instead a message appeared saying the license had expired. I contacted Reckon (in Australia) by 'phone and was given an activation key. I used that key but couldn't activate the program. I…
-
Quicken 2009 not Installing
I have just bought a new computer and tried to install Quicken 2009 from my Reckon Advantage Membership page and it goes straight the first screen. Then when I select close the 2nd screen appears, with Error 5 message, then you go OK and it closes all. I have searched and tried lots of things for Error 5 on the community.…
-
Restore Backup
I am trying to restore a backup from a USB drive with no success. Brian
-
Failure of Backup Date File Date to Match Actual Date of Backup
Reckon Personal Plus help instructions state that the backup process includes the date of backup to enable later identification of the latest backup file. After years using the 2013 version I updated a few days ago to the 2021 version, but the QDF Data file date always remains the same "QDATA_20160928". I would like to…
-
Backup files Personal Plus 2021
After file backup problems with Reckon Personal Plus 2021 and completing a clean uninstall, a few times, the system will still not accept and implement a backup instruction. On opening the program, I must now choose to open a file located on my P.C. ( I use Windows 10 Ver 21H1). The Open File window then shows the name of…
-
Backup file problem
My computer has had it's hard drive replaced. I use an annual subscription for Reckon Home & Business 2021 which I've downloaded. I'm having trouble uploaded the last backup I did before the computer died from my external hard drive as it's not recognizing the file. The backup up file has the "e" before the file name like…
-
Does not appear to be the same computer your copy of Reckon Accounts was originally installed on
This discussion was created from comments split from: Failure to send email.
-
Transfers between bank account and asset account
I have Reckon Home and Business 2021 installed on my desktop. A 30k Term deposit matured and I wanted to transfer $10k back into the bank account and open a new $20k TD but the software is showing that new TD opened for $20k but no funds added to create it. So my market value is $20k less than my cost base. How do I…
-
Help needed please
Hi, I have quicken 2009 that I tried to access yesterday & it said my licence period had expired. I have spent more than 6 hours going round in circles trying to resolve the issue including trying to download from a link sent from quicken to no avail. I am so frustrated that there doesn't seem to be someone who can talk me…