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Viewing my old reckon data file
For years we used quicken and then Reckon to track our personal accounts. The last version we owned was Reckon Accounts 2020, I still have it installed. Since 2021 have paid an accountant do it all for us. Now I need to view our old accounts to track down a couple of transactions. I cannot open the program on my PC without…
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Investment account transfers??
I have two investment accounts where I enter share transactions and dividends received and then the funds are transferred to cash accounts. In the first account all is well and after entering, there is a zero balance. In the second account, the funds are transferred but then is showing a cash minus in the investment…
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Home & Business 2012 transfer to new Hard Drive & will not open
I have just had a new hard drive installed on my Windows PC and now I cannot open Quicken Home & Business 2012. The data file and program have all been transferred to the new hard drive but I am getting a message saying "this is not the computer that program was originally installed in", but it is, except all data has been…
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can i have 2 files in personal plus on one licence ?
i am now acting as administrator / power of attorney for my relative , they have all their financial affairs in personal plus , and i also want to set up my own affairs in personal plus as well - is there a way to do that on the one laptop / licence ?
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Updating RAP 2022 After paying renewal invoice
My renewal was paid on 14th June 2023 and the expiry date of my licence is still shown as July 30th 2023. I have actually received a paper receipt by mail to confirm my payment was received. Today (30th July 2023) I am now unable to open my RAP as there is a warning that my subscription has expired. Have tried to go online…
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License Renewal
I have paid my Personal Plus 2022 renewal but it is asking me to renew. I called the help line which provided me with a license key which I entered manually but I was greeted with a "license renewal failed". Any suggestions.
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scheduled bills
when I go to load scheduled bills a number of them have changed to auto and multipied and cannot be changed - how do I fix this see attached screen shot
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Default file to open Quicken
My personal plus will only open automatically with a data file on a UBS stick. If I chose an up to date file on my hard drive, the program works, but when I close it, and start up again, it asks me if I am a new user, and I have to direct the program back to the file I want to use. And, when I do go to back up, the program…
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Software Release
When is the 2023 Personal Plus Home & Business Due for release?
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Printing issues
I have just renewed my annual subscription and when I tried to print a report the printout is a reduced to the top left hand corner of the page. I cannot get it to fill the page as per the attached photo. The option for page scaling is greyed out. Prior to renewing my subscription I did not have this problem. Can you help…
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New download will not instal, microsoft says not verified app any ideas to get it installed?
New download will not instal because microsoft message comes up cannot instal app not verified by microsoft with 2 options Go to app store or go to My app recommendation settings The latter just goes list of apps Any one know how to get it installed? This is a new computer with windows 11
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scheduled paymnets
I have found a lot of my regular payments have become Auto and multiplyed and I am unable to skip, edit of delete the duplicates
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End of Year - Changing Database file name
Question - what should I have done to change the name of my Reckon datafile at 1/7/23. Front screen and report headings are still showing 22-23 YTD - thought it would automatically change to 23-24 come 1st July ? Back-Up still shows file name "22-23 YTD.QDF". Have tried the File Operations - Rename, but does not rename the…
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Personal Range support
Does Reckon have Technical Support for their products? Ph: 1800 732 566 refused to provide any technical support. Who do I speak to?
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Investment account transfers
I have two investment accounts where I enter share transactions and dividends received and then the funds are transferred to cash accounts. In the first account, all is well and after entering, there is a zero balance. In the second account, the funds are transferred but then is showing a cash minus in the investment…