Payroll Premier
Archives for August 2018
Discussion List
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MFA backup codesCan MFA backup codes be generated in GovConnect STP in case we lose our device or our device doesn'…
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Terminated employees in Payroll Premier and how to deal with STP lodgementCan someone from Reckon please direct me to a support note or explain how to lodge the STP file of …
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Allowances not populating in STP PortalHas anyone else noticed a problem where allowances are showing in Payroll Premier and are correctly…
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How can I email paysilps in bulk?There are about 70 staffs in our company. Instead of click 70 times to email their payslip on by on…
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stp final event dates are incorrectWhen uploading a final pay event file for STP on a terminated employee the period start date is lat…
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TROUBLE OPENING AN ARCHIVED FILEHi I have followed the instructions for archiving a payroll file and It has archived the terminate…
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Payroll Premier 2018-2019 BackupsHi, I am using Payroll Premier 2018-2019 and after each pay run I back up to the host computer and…
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KB - Sending email failed message when emailing payslip from PP 18/19Please check our new KB for Payroll Premier, if you are having an issue on sending payslips on emai…
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Single Touch Payroll - How do I cancel a duplicated downloadI have processed payroll through Payroll Premier and downloaded a pay through Single Touch Payroll…
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Leave accrual calculation in Payroll PremierCan anyone please explain to me how the leave accrual calculation works for each employee? I can s…
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TFN must be a valid TFNHi,I am getting the following error when trying to submit my STP file 'TFN must be a valid TFN' i a…
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Incorrect PAYG amount on STP payroll premierI have noticed after this weeks pay run, the STP PAYG amount is different to what I will actually b…
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Hi we ran a subscription update last week and now payroll is unable to email payslip. Both Payslip aHi we ran a subscription update last week and now payroll is unable to email payslip to our staff. …
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I am having trouble loggin in to the Reckon Portal - is there a problem with the site?I am having trouble loggin in to the Reckon Portal - is there a problem with the site?