Received the below Error Message on last weeks pay run:Error message The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevntemp:PostcodeT) Hint: The Pattern constraint failed. Any assistance is appreciated. Tarah
Payroll officers should be warned that super is payable on ALL workers regardless of age (from 2013 legislation). On Payroll Premier, the question of whether or not you wish to pay this person keeps popping up when a worker over the age of 70 is having super added to their details. YES, we do have to pay super and now that…
Terminated employee has request Payment Summary to be issued for 2018/19, how do I do this?
This is a new phone but with the same number as before. I believe we need to photograph the Reckon Gov Connect bar code. Can anyone point me in the right direction? There should be be no change to logging on with usual email and password.
Hi, Last year when we first started using STP with Payroll Premier there was an issue where users of Payroll Premier had to keep changing the Branch back to "000" otherwise you couldn't load your STP file to the portal. Eventually the Portal was fixed and allowed Payroll Premier users with branch "001" to successfully…
Below is an error i received when i uploaded to Gov Portal. Anyone what is means?"ATO MessagesThe following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again. Error message An unhandled error occurred within Core Services.…
I purchased a new computer last month with windows 10 operating system. I use Payroll Premier 18-19. Every week, the payroll system crashes either during a report run or compiling the STP report. THis week, I cant even log in! It just wont start, despite running the recovery program. My tech guy is a frustrated as me. We…