STP not working properly
Added a new GovConnect subscription to my STP account. Have set up the new product ID with the ATO. When I try to upload the file for the new subscription, across the top of the page it comes up with a tag saying SUCCESS. Under the Reckon Accounts Desktop heading - payment date add your data - no information is listed so…
STP Report error
I am trying to send my STP report and when I type in the Authenticator number it states the number is invalid. Checked the number it is correct.It worked fine last pay 2 weeks ago. Any ideas????
Prodcutkey Invalid. - how do you fix it?
i have Premier payroll, and with STP there is a error message coming up Prodcutkey Invalid. how do you fix it?
Invalid Company Information provided.
Invalid Company Information provided. Please check your ABN/WPN and Branch number match those set in Reckon GovConnect Single Touch Payroll for your company. I have been using this since July 18, this is the first time i have come up with this issue. Nothing has changed except i revoked MFA to put on to Tablet instead of…
I am using payroll premier, . suddenly I cant click on my supplier centre every thing else works j
I am using reckon contractors edition, which is quite old . all of a sudden I cant click on my suppliers, every thing else works just cant get into my supplier list
Pay Report listing is inaccurate
I use the pay report each month to compute my tax for ATO payment. My weekly pay ends on Friday, but payment is following Monday. I was just notified that when i generate the monthly Pay Report, the weekly payroll that was listed sometimes show up ending Friday, and sometimes show up ending Monday. And worst, i have…
Payroll Premier - STP report is blank
The STP reporting function has been working fine since July 2019, and now all of a sudden I get blank reports. I have read the posts, backed up, rebuilt data files, deleted pays and redone the pays. Still blank STP reports. Please help Using Payroll Premier 2019/2020. Is there a patch or something else I can do?