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Negative net pay
Has a situation where a staff has a lower gross salary, but is willing to pay much higher voluntary super, resulting in net pay to be a negative. That is to say, staff will pay the 'difference' to company, instead of the company paying salary to this staff. but system does not allow me to process a negative payslip…
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Verification of TFN when entering a new employee.
When the TFN is entered for a new employee, the message 'not valid' comes up if the number is wrong. My query is, what does the check actually go against? Is it just a number that ATO has allotted or is it beside the name of the person involved? A client of mine has had a letter from ATO saying that an employee has given…
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Does Reckon have a Definition for the new employment codes?
Hi Rav, Since the update to Reckon Accounts Premier 2021 and Tax Schedule 2021 I can see the new tax codes when setting up a new employee. In particular, I need to know the difference between Casual (CA) and Casual Part Time (CAPT) but I've not found any info in Reckon Accounts Help. Can you point me in the right direction…
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Birthday and other reminders
Hi everyone, Is there any way to enable reminders on Payroll Premier? We manually pay our employees on an award and this rate is increased for each birthday. Is there any way of being notified when somebody has a birthday? Currently we are using a separate document to keep up to date and it can result in errors being made.…
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Pay dates incorrect of pay slips
Hi , pay dates on pays slips and reports are all incorrect after the 2021/22 upgrade. Have called Reckon and have reckon advantage membership several times and yet they still cant fix the problem either . So frustrating pay all this money for package and support and nothing is happening.
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Mistake in EOFY Finalisation
Hi Team I have just found a mistake in an employees payment summary but have already sent the EOFY finalisation to the ATO. How do I fix this with the ATO. Do I need to send an updated event?
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Salary Sacrificed Super
Hi all, I have a problem with PP 2021/22 compared to PP 2020/21. When an employee wishes to Salary Sacrifice some Super. The new software will not allow me to tick the box in preferences to "Calculate Statutory Requirement on Salary Sacrifice (SS)" this option is greyed out. I checked the previous year and it works…
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Setting Sick Leave
Hi I'm not quite understanding how to correctly set sick leave for part time employees. I've set preferences in Reckon to Decimal. I'm not quite understanding how to pro-rata pay from a 38 hour week to a 30 hour week to obtain hours accrued per pay. If we have agreed to provide (8) days sick leave to the employee is it a…
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Unfinalise STP Pay Event
Hi, I accidentally lodged a finalised year for 2021/22 instead of 2020/21. I've spoken to the ATO and they said I need to do an update event, zero out figures and resubmit it. They also suggested to unfinalise the pay event if possible. Does anyone know if you can, or how to unfinalise a pay event?
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STP Error
How do I fix the following error when I try to lodge my STP finalisation The value specified for an item does not match the item type (value="", item type = String, unique ID = http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The actual length is less than the Min Length value.
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ATO STP Error
I have upgraded to 21/22 Payroll My first STP i have received the following error Error message The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The actual length is less than the MinLength value. Can any…
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STP with GovConnect
This discussion was created from comments split from: STP EXPORT PAYROLL PREMIER 2019/20 VERSION WARNING.
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ReckonGovConnect - Error - Email not present in Adviser Field
I have been successfully uploading and lodging STP files through ReckonGovConnect to date - past 2 years. In my last 2 submissions of STP files using ReckonGovConnect STP I have errors. The error relates to a missing email address in my Company and Adviser Info. How can I fix this - and why is it suddenly occurring. No new…
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Leave Report - accrued and taken by employee
Hi, Is there a report I can run so that I can see pay run by pay run how much leave an employee has accrued and taken? Thanks.
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Payroll Premier user. I have been unable to lodged STP for week end 25/6/21.
Payroll Premier user. I have been unable to lodged STP for week end 25/6/21. Lodgement returns STP message ATO Status Error. Error - The value specified for an item does not match the item type (value+'''',item type=String,uniqueID= http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The actual length is less…