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Unable to email pay slips
I have tried unsuccessfully to send the latest payslips. Each time I press "email" the system creates an INB Payment Summaries file. Haven't had any problems emailing pay slips prior to this. We are using the 22/23 system
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Shipment quantity total in footer
Hi, Is there a way to print a shipment quantity total at the end of an invoice, i.e. 12 rows of items totalling 48 items in total. (Reckon Premier 2021) See attached image of customer's order form
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STP latest update
Hi, I am trying to find the lateest download for the STP as required by Reckon/ Govt for us to do our next wages upload. Could you please advise. Kind regards Darryl.
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Unpaid Leave Entry - Payroll Premier
Does anyone know of a way to add a payrate/line on payslips called unpaid leave that does not affect allowances/leave accruals is simply to show what is unpaid leave?
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Email payslips - changing fields
How do i ammend the year to date fields at the bottom of my email payslips to include sick leave also the start date of the week is not showing up
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Time in Lieu Report
Hello I have just gone to print the Time In Lieu report and I am sure this was under other last financial year but now nothing showing. I have gone to the top report and also chosen Time In Lieu but nothing is coming up in the report - we have time in lieu still outstanding from last financial year - how do I find this…
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STP finalisation report not matching Pays report for full year
I have created the STP finalisation report and notice it does not include the same information as on the Pays Report for full year. One employee has zeros except for the super and that amount matches. Please help
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Opening Incorrect file
When I open version 22/23 it opens with an older file from 2 years ago. How can I open the program with the correct data file, without having to perform a restore data each time. Thanks for your help Veronica
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Payroll Premier registration issue
Hi there I've installed PP 2022/23 on a customer site and am prompted to register the software on startup over and over again. I have registered the software 4(!) times as a "re-registration" as the customer used 2021/22 before and once as a new registration. Each time, the site tells me the registration was successful and…
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Sale of Business, STP login recalling old business info
Hi, We sold our business to one of our employees in March, company name remained the same but different ABNs and slightly different employees. We passed our Reckon software licences with the sale (which have since been renewed by the new owners). I have been showing their admin the ropes of Payroll Premier but are having…