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Entering POS promotions for many combinations of items.
I'm using Reckon POS 2016 in a Grocery Store and each month we can have up to 300 promotions running. My issue is with the combination of items on promotion. For example, I have one supplier who has a 2 for 1 promotion on any of its 30+ products. This results in "days" of work loading each and every combination across…
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pos terminal connected but product file is wrong
My POS terminal connected but product file is wrong... Please Help: We are running POS Pro '14. It's connected to the admin computer but the products are not appearing when searched or entered on the terminal POS, nor is the transactions made for the day. We have tried installing and uninstalling a number of times, but the…
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i got an error message 1603 half way through installing Quicken 2017... how do l delete it
l got an error message 1603 half way through installing Quicken 2017... when i go to re install it it tells me to uninstall the old version ....where do i find a half downloaded Quicken 2017 to delete it, before starting again... how do I fix ERROR 1603....
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Can we have the Simple IAS/BAS run in multi user? you can each of the reports in multi user.
When we run the BAS report. Reports\Tax\Simplified BAS. We have to switch to single user mode. This is a pain. And, we can just run the tax reports individually. So why the need for single user mode just to run the report?
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Reckon Accounts Premier 2016 Freezing When Emailing Payslips
Hi There, We are having a problem when sending payslips from Reckon Accounts Premier 2016 via Outlook 2013, Reckon freezes and we have to close the program. After Reckon freezes we can't open Outlook 2013 anymore and it get's stuck on starting. I noticed that there is a Reckon process which is still open at this stage and…
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Payroll Company Contributions Recorded in Error
Hi We have been recording our company contributions to a portable long service leave scheme, via payroll, however these amounts are never correct as the funds provides a discount when you pay their invoice on time, as such the payroll liability is wrong and not paid from this. This then leaves us with an over claim on…
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Borders Missing from Sales Receipt only on one terminal.
We have Reckon Accounts Premier Multi-User system running on 3 Win7 PCs. All of a sudden last week (when I came back from lunch) one Terminal had stopped printing the Borders that separate the fields on the Sales Receipt Form. The other 2 Machines print correctly. Any thoughts?
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Can I delete incorrect imported timesheet data for a pay period and import new data without adding t
I imported employee timesheets for the wrong pay period into Reckon and now when I try to import the correct period, it doesn't overwrite the old data, instead it adds to the already imported hours. Any idea how to delete the incorrect timesheet data before importing again? Thanks, Roxi
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Can't match transactions due to single bank deposit showing as 2 separate cheques on bank statement
I can't work out how to match some transactions that I have downloaded using bankdata. 2 x cheques have been banked, and the deposit shows as one transaction in the register. But they show as 2 x seperate transactions on the bank statement which means I am unable to match them using the "Match Transactions" screen. Is…
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Reckon Accounts Pro, POS Lite and PDF Printing Issue
We have 2 issues with Reckon Accounts pro2015 and POS Lite 2015. The first issue is that when we try and create a PDF from an invoice the error message comes up "Printer not activated, error code -20" So I logged out of Reckon and set the Desktop Icon Properties as "Run as Administrator" which is what I had read somewhere…
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Emailing stopped working
Upgrade to Reckon Accounts 2016 in November. Everything worked great. Emails were being sent by Windows Live Mail. Then last week, I could no longer email invoices. Not sure what I did, but now emails being sent by 'Reckon Account Email'. Have to put my password in each time. Customers have not received emails I've sent…
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Pay Slip Dates
I have been using Reckon Accounts Pro 2013 for years now. Recently when doing payslips an employee requested some payslips from some time back. When I select the date range in the "Select Pay Slips to Email" page it does it correctly. Then when I have the correct payslips selected and hit OK, the program now tries to load…
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refund multiple payments at one time
1. Option to Refund multiple payments at once and also 2. Option to Refund a part of the amount 1. Option to Refund multiple payments at once We are a none profit organisation using Reckon Accounts Enterprise 2016 and are often left refunding payments people made to us. It happens quite frequently that we have more than…
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Default payment method for suppliers
It would be great if we could have a default payment method option. It's currently forced to cheque. I remember them, they were around about 10 years ago.. Even better if we could set it per supplier