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mapi error 00000000at line 483 in sendemail.cpp
cannot send emails for accounts, fails to send
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Accounts 2015
I had a computer problem with Windows 10 lost all programs. Tried to reinstall Accounts 2015but it has come up with error 1920 Quickbooks Database Manager Services (QBCF Monitor Service) failed to star. The suggested link home.reckon.com.au/support/Home/ReckonSupport did not work with error message 404 File or directory…
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Estimates and price levels not working
Hi all, I have updated my pricing for the new financial year, but have decided to continue my current customers on last year's pricing until December 31st. To do this, I've updated the item list with the new prices, and have created a price level called "2016/17" which has been tied to all existing clients (so that new…
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QTY in Estimates
Hi, i have a couple of items that I have added to an estimate that are free, but when i change the $ amount to zero, it automatically changed the QTY to zero, so the customer thinks we aren't sending the items. Accounts Premier 2017
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Negative Figure on Balance Sheet
Hi, been paying the company tax PAYG(i) by cheque however I have not been creating a bill. Now I have a huge negative figure on my balance sheet against PAYG (i). How do I go about getting rid of this? If I enter a bill to counteract the problem, this amount ends up in 'Accounts Payable' I am not sure about a journal entry…
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bas lodgement govconnect
Reckon Accounts plus, trying to do our qtrly BAS, with GovConnect, I have not altered the PAYG instalment amount and yet it asks for a reason for the variation "You must select a reason for the variation at T4." There is no reason as there is no variation, will not let me lodge it
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Trying to terminate an employee and when i click "next" nothing happens
Termination date 18/06/17. I have not closed last FY yet
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payslips not getting generated
It is not generating payslips to print. Have already ensure the print option is selected for the employee
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Create an inventory report that has MPN and Order in it
Hi there I wish to create an inventory report combining two reports (the inventory item listing - which includes the MPN (Manufacturers Product Number) and Item Reorder report which marks which items are ready for reorder. I have tried working with the filters on both reports and cannot get the result I require. I am using…
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Is there a setting which requires that a quantity be entered on an invoice? (Accounts Premier)
With Accounts Premier - When entering items on an invoice, it is OK to leave a quantity blank. Is it possible to force the user to enter a quantity for each item? I thought I remember reading about such a setting some time ago, but can't seem to find anything about it now. Maybe it was another product?
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Invoices sometimes print 2 x copies when using print preview (Reckon Accounts Premier)
When I print an invoice just using the print button I get just one copy, but if I check the print preview first, then 2 copies get printed. Both my printer settings, and the invoice template settings are set to 1 x copy only. Although I do have the delivery note template set to 2 copies. Presume it is just a small bug but…
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Reckon Accounts 2016 - How do i get when invoicing the to be emailed box at the bottom to be ticked
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Opening Hours & Support - 28 July 2017
Hi everyone This is just a heads up to let you know a number of our phone support lines will be closed from 2:30pm on 28 July 2017 due to a company-wide internal event. The phone support teams that will be closed are:* Advantage Point of Sale support * Reckon Docs * Reckon Training * 1900 Registration & Support lines * PSG…
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Multi currency
I am using Reckon Enterprise 2016 and I have a customer that had to be invoiced in Euro but required gst on the invoice. The payment has come in however it won't apply the total amount to the customer and keeps leaving a balance. Can anyone help me please?
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Payroll Timesheet Hours sync into RA or Reckon Hosted from Excel for 500 employees in 15 minutes
We can proudly announce that Cosmic Payroll Tool can sync payroll hours for 500 employees in only 15 minutes into Reckon Accounts and Reckon Hosted. If you are using 3rd party payroll and you have hours in excel our tool will do once off mapping and get your payroll in no time. All you need to do is to go and PAY EMPLOYEES…