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Reckon 2017 R2 freezing when emailing & Custom Email Setting
Hi all Recently upgraded to Reckon 2017 R2 and have had nothing but problems with emailing using Outlook 2016. Either its the same old dreaded MAPI 921 error or just plain old freezing of the entire Reckon app requiring a ctrl+alt+del to end task. As of late, each time an invoice or statement is sent with Outlook closed…
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have an employee who earns overtime but it isnt calculating super probably on his gross amount?
I have an employee who works overtime, but super inst calculating correctly on the total earnings probably it is only calculating on the Hourly Pay
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List of changes to Reckon Accounts 2017?
I have just upgraded from Reckon Accounts 2016 to 2017 and can't seem to find a list of changes/improvements for the new version. Is there a summary of what's new available somewhere?
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Printing / Exporting a Journal entry
I am new to Reckon and cannot find the print / export option in the journal page. Any assistant will be appreciated.
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Reckon Accounts Plus 2017 crashes after sending invoice
Reckon Accounts Plus crashes every time when closing it after sending invoice via Outlook 2017
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GST on overpayments
Accounts Premier 2017 - Accrual accounting - gst cash basis When customer overpays and balance is left as credit balance for later use no gst is accounted for on overpayment amount. Company accountant is insisting gst should be accounted for at time of receipt of money (which of course Reckon doesn't do) anybody else have…
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How can I correct an employees super information, months after Payroll ?
I picked up that super was setup incorrectly in QB calculating 9.5% on OT. Payroll is done & dusted. Super report is showing incorrect totals. How do I go back & correct the amount for each employee so that the Super Report picks up the correct data and employee's record reconciles with the super amount submitted to their…
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Reckon Accounts Enterprise MSI Installer
Hi, I was wondering if there is an msi/silent installer available for the latest update of Reckon Accounts Enterprise - Accountant Edition 2017 I want to deploy this software using PDQ Deploy.
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Tax Payable account slightly out due to whole dollars submitted to ATO. How to adjust
How do I write off the difference in my Tax Payable account due to the fact that we only deal in whole dollars to ATO. Have always been slightly out but would like to get it to match. What would the general journal entry be.
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Supplier Credits Refund
We ordered some parts from a supplier back in April, when we received them they were wrong so we sent back for a credit (as we had already paid for them) received the credit on 28.04.17. When I look up the supplier it is showing it has a credit. The supplier deposited the credit amount into our bank account yesterday. Can…
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Displaying P.O. Number as a column in the customer centre
Can this be done? Almost EVERY other item on the invoice/estimate is available as a column except this one. I have a customer who likes to request estimates for jobs well in advance and I've ended up with about thirty estimates for them... when it comes time for them to book one of their jobs, I have to go back and open…
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reckon changes invoice amount when receiving payment
Have invoiced customer for good for $18028.01, received part payment of $2300.00 leaving balance of $15728.01 Everything is fine on screen when processing payment until i hit enter. After payment invoice line reads :- Orig. Amount $18028.01, Amt.Due $15728.21, Payment $15728.11. Why has the amount due increases by $0.20…
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reinstall version from June 2015
As a small business, we had June 2015 version installed (Reckon accounts plus 2015), but now we use a different software (sorry). We need to access old records from this version, and we still have the installation disk but our installation code no longer works. Customer ID 562274. Can you help? Thanks
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Long Service Leave no accruing on 1 out of 5 employees
Hi, I have an issue where one employee out of five is not getting their LSL calculated in the accruing field. The setup is exactly the same as everyone else's LSL, I am not sure where else to look.
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The super fund I need is not listed
I have entered the fund in the contacts list for super funds but when i try to choose it for the employee, it is not there. Are only the funds in the populated drop down list available to choose and if so, what can i do?