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Licence key for laptop install out of hours
I installed the software and portable company file onto my laptop (Licence is for 5 users) but now asking for the licence key. And Reckon is closed for the next 2.5 days. Any other options
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pos daily reports
I want to get the pos daily (or a sales) report that prints at end of day while I am in Account Plus. I need to get the sales reports for each day printed off showing GST sales and non GST sales, cash and eftpos takings. Can anyone help?
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Renewed account but won't update
I have renewed my Reckon Accounts 2017 Home and Business account, but it won't update and keeps telling me I need to renew my account.
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Error 9 Subscript out of range
Out of nowhere we are getting this error message. (been trying to fix this for 3 weeks now). Full Error: POSAdminQuickBooks An error has occurred in frmQuickBooksImport : GetQuickBooksData 9 Subscript out of range. What we are using: Reckon Accounts Enterprise Retail Edition and Point of Sales Lite 2017 This error appears…
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Journal imports: how do I specify the GST?
Hello, I apologize in advance - I am just an IT guy with no understanding of Quickbooks, Reckon, or accounting whatsoever. I have been tasked with a seemingly simple operation: importing journal entries from invoices and receipts coming from a third party application. The version is Reckon Accounts Premier 2016. I have…
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Code error 14538 69272, Description : Quickbooks Log file.
Hi There I keep getting Code error 14538 69272, Description : Quickbooks Log file., Any idea what is causing this error and how I can fix it?
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reinstateing reckon
I have recently downsized my business to sole trader and bought my reckon outright as didn't need gst or PAYG facility. I am now looking at a new business that will need all of this within the next 12 months. how do I reinstate my Reckon back to full business use?
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Unexpected Error Message
Hi there, I am receiving the message; 'QuickBooks has encountered a problem and needs to close' - any ideas on how to get back into my quickbooks file?? Thanks in anticipation, Helen
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What entries should I complete when paying PAYG tax instalment to the ATO?
When I go to pay my IAS, and the only amount to be paid is the PAYG amount withheld, what entries should I complete? And further, what should I do when I'm completing a full BAS? If I go to Manage Tax > Pay Tax, the default account is Tax Payable (other liability). This is how it's been done for years, and as such the…
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Merry Christmas! Our 2017 Christmas & Holiday Operating Hours
2017 has been a great year at Reckon - of course, all thanks to your ongoing support. We're excited to continue providing you valuable accounting software and help bring your business to new heights in 2018. Have a Merry Christmas and Happy Holiday! Christmas and Holiday Support Hours Our Customer Service and Technical…
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my date format changes when I print invoices and statements
my date format changes when I print invoices and statements.How do I change it, it only happens when I print, It is formatted correctly when I create only changes when I print.Am using Reckon Accounts Plus 2017
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What is the best version of reckon for us.
We only require for a cashbook, basic accounts for Inc and Exp Statments, Balance Sht and GST records and related returns. And to be able to download bank statements. It's for a church community. Can we buy the software so no annual fee to minimise the ongoing cost. We don't need tax updates or payroll facilities or issue…
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Reckon unrecoverable error 14538 69662 when I try to save a change to a transaction
I have a number of payroll transactions from 1 July until present that need to be updated with the correct job code. I had completed about half of the changes successfully but now whenever I try to save a change an unrecoverable error pops up with number 14538 69662 and Reckon closes. Restoring a backup is not an option…
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Rehiring ex employee
Should I rehire ex employee or start fresh? Employee left in 2008 and now we need to rehire him. As mentioned in other posts, if I try to set him up as a new employee, it won't let me use the same name. If I do a rehire after such a big gap, will there be any negative effects with reporting etc.
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Edit items
We are using Reckon Accounts Enterprise 2017. I found that some items were not set up properly but there were many transactions for such items in the past. I would like to edit those items including COGS account, sales account and asset account. Can any one let me know if the historical data is also changed when I edit the…