Important announcements for Reckon Accounts Desktop

Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…

Reckon Accounts (Desktop)

Archives for March 2018

make G11 active in Reckon Accounts 2017
How do I make G11 active in Simplified BAS. Reckon Accounts Plus 2017
KB - QBQIF2OFX - Run-time error 5 when importing QIF manually
Please check out the latest KB http://kb.reckon.com.au/issue_view.asp?ID=5650, if your bank statement import is failing with the error "QBQIF2OFX - Run-time error '5'", when importing QIF manually?
Annual Leave Conflicting Tables
A staff persons annual leave and personal leave is reading correctly. If I create a new payroll and/or look in employees payroll information the information is correct however if I look at a past processed paycheque the information or a payslip the information is conflicting.
ABA File error
I am using Reckon Accounts Premier 2017. I use the payroll system and create an ABA to pay employees. This has worked well for several months now however the last 2 pay periods have created errors. Sort of. When I click on "Preview ABA File", I am shown a file from 4 weeks ago, however when I click on "Create ABA File", I…
Is Downsizing an option?
Our business has no further need for the payroll component of Reckon Accounts Plus 2017 and although we have only just paid our renewal, is there anyway of downsizing this software so that we can still work from it, along with obtaining a refund?
Easter 2018 - Opening Hours & Support
Hi everyone, Easter 2018 is right around the corner and hopefully you’ll be taking a well-deserved break over the long weekend. If you’re planning on being a busy bunny and catching up on work, we’ve got you covered with support over Easter. Please see below for info on our phone based support teams over Easter. Good…
Upgrade from QB Small Biz 2003 to Reckon Accounts Personal Plus 2013 Full Version - QPS22AF10
Can we upgrade from QB Small Biz 2003 to Reckon Accounts Personal Plus 2013 Full Version QPS22AF10. I believe this 2013 version once bought does not recquire monthly/annual payments. We want to move to a Win 10 machine and also update the QB program. We only use the very basic in the 2003 program, no payroll etc. We are in…
Can you please provide a Chart of Accounts which suits Australian accounting with Assets, Liabilitie
Make the Chart of Accounts suitable for Australian accounting with an Asset header account, a Liability Header Account, and have the items sorted into the Australian version rather than the US version
Having issues loading Reckon Enterprise Edition 2017 on windows 10 platform. Option to choose"Profes
We are having issues loading Reckon Enterprise Edition 2017 on a windows 10 platform. The option to be able to select "Professional Services Edition" does not come up. Can anyone please help?
Emailing from Reckon Accounts still a problem
I have spent the last 4 years using workarounds to the emailing issue. Repeatedly being told to keep my system updated etc which made no difference. Recently updates to Microsoft office caused more problems so then I was told to remove updates to fix the problems ( backflip on keep your system up to date ). I was also told…
Import Bank Data Error Reckon Accounts Premier 2016
I have signed up for bank feeds and have had the relevant account approved. I have then tried to import bank data in quickbooks and receive the following error "The underlying connection was closed. Could not establish trust relationship for the ssl/tls secure content. Could you please advise what might be wrong. Thanks.
Bad Debts
Good Morning, I am new to the reckon world and would love some assistance please with journals. I have some old carry over balances (one, two cent) for over/underpayments from customers. How do I journal to bad debts please? FYI - When I log onto Reckon - 2017 R2
Creating New Invoices
I'm having problem with creating new invoices suddenly the icon for creating new invoice disappear can someone please help me with that issue
The connection to the company file some times error ?
The connection to the company file some times error ? We must reboot the computer, it is work! But not stable.
1606 error on installing 2018 upgrade on a mac using parallels and windows as a virtual server
I received the 1606 error on installing reckon 2018 upgrade. On research at this database the recommendation was call Reckon for assistance. Well after 30 minutes and no useful help by the consultant, I was advised by the consultant that someone would ring me back. (Who knew what they were talking about). All the…

Reckon Accounts (Desktop)

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