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Annual leave accruing wrong
Annual leave accrual fluctuates and it seems related to RDO's taken? I have files set to accrue per hour. Is anyone having issues with Reckon and accrual rates? driving me mad!
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User Login Report
I am looking for a report that will show user's login dates and times. We are running Reckon Enterprise 2018.
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Import bank statement QIF - account not showing
Hi, I'm having issues getting the Import Bank Statement function to work in Reckon Accounts Premier Edition 2017 (desktop). I can select the QIF File to Convert fine, but the Account to Import into is always blank with nothing in the drop down menu. The Bank account is set up correctly (chequing account with bank online…
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How can I open old Quickbooks files using Reckon Accounts Accounting 2018?
I have several old QuickBooks files (different company files pre 2004) that I am trying to open with Reckon Accounts Accounting 2018. Depending on the company I am trying to open, I get either of the below two error messages:- "This data is from an older version of Reckon Accounts. Please update your company file using…
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STP ERROR MESSAGE
STP ATO ERROR MESSAGE: "An unexpected error occurred. Please try again. Contact Reckon support if the problem remains". How should I respond to this message from 12/10/18. Later lodgement (19/10/18) has been successful (for the moment anyway!!). 26/10/18 - PENDING
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drawing of stock
Stock i have previously bought for the business I want to record as a drawing? How do I do this/ Where do I get the GST to come off? I have tried general journal, but that doesnt remove the GST in the tax summary??
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STP gross amount does not match actual payroll summary
I have just prepared final pay for 2 employees & when going to export the STP file from Reckon Accounts Enterprise 2018 the adjusted gross pay does not match the adjusted gross pay on the payroll summary. The PAYG Withholding is correct. The difference is quite large & I have no idea why.Can anyone assist? Edit 2 - I…
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Reckon does not reliably write database file to disk. (Hourly Backups Needed)
I'm testing out the backup system for Reckon Accounts 2018, and have a question about how reckon commits it's changes to disk. Setup: 6 Windows 10 Users, with the file hosted on Windows Server 2012r2 via the Database hosting utility. Backups: The database file itself, is duplicated via a program called "Goodsync" onto a…
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Year to Date Payroll Totals
The year to date totals on payroll are no longer reporting since I did a back up of the company file. Does anyone have a solution?
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When entering invoice in Reckon Accounts Premier the GST is adding on twice. Then I get a warning t
When entering invoices in 2018 Reckon Accounts Premier the GST is adding on twice. Then I get a warning that my transaction is not in balance. Can someone please help me.
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Memorised report - modify Fast Report to apply to any account.
I would like to modify the in-built "Fast Report" for an Account in the Chart of Accounts List.If I modify the report and save it, the saved report only runs for the account used in that saved report.Can I create a "Memorised Report" that I can run on any selected account, i.e. without creating a separate memorised report…
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can ship date automatically be the same as invoice date
Can someone please tell me how to make the Ship Date automatically be the same as the Invoice Date? It is time wasting in our business to have to enter the dates separately. Really hoping someone can solve this for me? Thank you in advance!
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why can't I choose terms of 28 days
I would like to choose payment terms of 28 days (4 weeks). The system allows me to create the term, but it does not reflect in the due date. What is going on?
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STP - Layout Suggestion
Hi Simon/STP TeamJust looking at my STP submissions list & noticed the "#" order is a bit strange ....Currently, it "starts" (# 1) at the latest Submission (instead of # 1 being the earliest/first)????Any chance of reversing the numbering to correctly reflect the submissions order ....?
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my reckon version 2016 says that reckon pdf convertor is missing and i cant email invoices
my reckon version 2016 says that reckon pdf convertor is missing and i cant email invoices. Does someone have a solution please