🚨 STP SUBMISSION PROCESSING DELAYS 🚨
Currently there are delays with STP submissions being processed due to a ATO system issue. Submissions are currently queued and will be sent for processing once we've received confirmation the ATO have resolved their issue.
Reckon Accounts (Desktop)
Archives for October 2018
Discussion List
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Annual leave accruing wrongAnnual leave accrual fluctuates and it seems related to RDO's taken? I have files set to accrue pe…
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User Login ReportI am looking for a report that will show user's login dates and times. We are running Reckon Enterp…
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Import bank statement QIF - account not showingHi, I'm having issues getting the Import Bank Statement function to work in Reckon Accounts Premier…
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How can I open old Quickbooks files using Reckon Accounts Accounting 2018?I have several old QuickBooks files (different company files pre 2004) that I am trying to open wit…
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STP ERROR MESSAGESTP ATO ERROR MESSAGE: "An unexpected error occurred. Please try again. Contact Reckon supp…
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drawing of stockStock i have previously bought for the business I want to record as a drawing? How do I do this/ Wh…
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STP gross amount does not match actual payroll summaryI have just prepared final pay for 2 employees & when going to export the STP file from Reckon …
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Reckon does not reliably write database file to disk. (Hourly Backups Needed)I'm testing out the backup system for Reckon Accounts 2018, and have a question about how reckon co…
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Year to Date Payroll TotalsThe year to date totals on payroll are no longer reporting since I did a back up of the company fil…
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When entering invoice in Reckon Accounts Premier the GST is adding on twice. Then I get a warning tWhen entering invoices in 2018 Reckon Accounts Premier the GST is adding on twice. Then I get a wa…
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Memorised report - modify Fast Report to apply to any account.I would like to modify the in-built "Fast Report" for an Account in the Chart of Accounts…
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can ship date automatically be the same as invoice dateCan someone please tell me how to make the Ship Date automatically be the same as the Invoice Date?…
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why can't I choose terms of 28 daysI would like to choose payment terms of 28 days (4 weeks). The system allows me to create the term…
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STP - Layout SuggestionHi Simon/STP TeamJust looking at my STP submissions list & noticed the "#" order is a…
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my reckon version 2016 says that reckon pdf convertor is missing and i cant email invoicesmy reckon version 2016 says that reckon pdf convertor is missing and i cant email invoices. Does so…