Important announcements for Reckon Accounts Desktop

🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…

Reckon Accounts (Desktop)

Archives for November 2018

You cannot open a Reckon Accounts Enterprise file using a non-enterprise product"
I am unable to open my data file, a message comes up "You cannot open a Reckon Accounts Enterprise file using a non-enterprise product" The file was working ok yesterday, tried opening using the same version I have been working with for the past 6 months and it comes up with the message above. I have tried opening today…
Import transactions
Hi there, can I ask whether I can import said 50 similar transactions corresponding to number of supplier invoices I receive in to Reckon Accounts by setting a rule/batch entering rather than manually record individual entries. Is there any function which allows me to do that.Thanks, Kind regards
False password dialog. Password is correct, but Reckon tells me it is wrong
So I have several Reckon users. Some are running it off their laptops, while on the Company network to access to the company file. Some are on Terminal Services users on a Windows 2012r2 Server. On a set of four laptops, I enter in the exact same user login details. On machines 1, 2 and 3 it tells me the username or…
Best Outlook and Excel compatibility on Terminal Services?
G'day, I've got Reckon Accounts running on Server 2012r2 in Terminal Services.I've just found that the Export to Excel option, and emails don't work, since Outlook and Excel are not installed. Which version of Outlook and Excel should I put on? My experience with MYOB, has been that accounting software can be very picky…
Microsoft library run-time error 1612
Just purchased Reckon Accounting 2018, installation stopped at run-time error 1612. Please help.
I am trying the Reckon One and am having difficulty setting up new users. I am wanting a further 2 u
When a moderator incorrectly merges two posts, how do I get them unmerged?
When a moderator incorrectly merges my two posts, how do I get them unmerged? I posted a topic on Reckon Accounts Plus 2018 in the business section and another one for Reckon Personal Plus 2018 in the personal accounting section. I can see why they think it’s the same product but they are totally different products. I want…
Previous company files
This reply was created from a merged topic originally titled Reckon Accounts Plus 2018 upgrade, doesn't remember previous company files..My previous company files is set to 4. When I first open the programme my last used company file opens. My "Open Previous Company" tab only shows the one company. I click on the "Open or…
Where is the Installation Folder
I have just downloaded the fix KG5708 and I have to copy the files into the Installation Folder within Reckon Accounts 2018 and I am unable to locate it to finish the application.
setting up accounts receivable
I am trying to set up an accounts receivable to which I can attached invoices. When I follow the instructions per the help menu I end up at a choice of account types, of course there is not a specific acc, which account type should I choose?
Payslip details
I am using Enterprise 2018, i have a question in regards to when i print a payslip and choose Standard Payslip under the header Super Fund Name it says "Australian Taxation Office", i would like to know what do i have to change for this to show each staff members Super Fund Name? Where does this window draw its information?
Wanting a report of Items with zero sales
I'm wanting to generate a report that shows items that have had no sales over x period. Even a full item list with qty sold would be sufficient if I can sort it by qty sold. This doesn't seem to come under item reports or sales reports. Can you help?
My ABA file is not transferring to the bank correctly. A list of 16 enters as one entry and therefo
Reckon Account Plus 2018
Unable to verify, rebuild or create portable file - stuck at 0%
Reckon Enterprise R2P, file size 912956Kb We are unable to verify, rebuild or create a portable file. In each instance the process sticks at 0%. The longest we have left anything running for is 14 hours and it was still at 0%. I've checked the QBWIN.log file which showed the relevant process starting and then no entries…
Allocating a customer invoice payment from an internal bank account
Hi - I have a 'security' bank account held in the name of customer/s. One of the customers wants me to use the funds held on their behalf in that account to pay their outstanding invoice. How do I process this transaction. I can only transfer from that account to another account in the ledger but does not allow me to…

Reckon Accounts (Desktop)

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