Important announcements for Reckon Accounts Desktop

Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…

Reckon Accounts (Desktop)

Archives for December 2018

Amendment to Pay Details - Change Annual Leave to LSL
I ran a payroll yesterday but for one staff member recorded her leave as annual leave rather than Long service - and she would like it amended. Can I correct this by going into the paycheque details and selecting "Unlock Net Pay" then make the change and save?Do I then need to re-run the STP file?I'm a newbie to Reckon and…
Upgrade to 2019 problem with credit account
Just upgraded to 2019 Home and Business from prevoius version. All going good except one "Credit Card" account that after the upgrade changed to "saving acccount" i.e. any new charge is decrising the ballance rather then increasing the ballance owing. How do I change it back to a credit account?
Unpaid Leave - Salaried Employee
I have some employees on a salary who have not accumulated enough leave for our end of year compulsory shut down, does anyone know if its possible to set up a salary payroll item thats essentially blank with no accruals etc... I just need a salary payroll item that allows me to correctly divide up the 38 hour week to…
Merry Christmas! Our 2018 Christmas & Holiday operating hours
2018 has been a huge year at Reckon - of course, all thanks to your ongoing support. We're excited to continue providing you valuable accounting software and help bring your business to new heights in 2019. From the everyone here at Reckon we wish you a Merry Christmas and Happy Holiday! CHRISTMAS AND HOLIDAY SUPPORT HOURS…
Merry Christmas & happy holidays from the Reckon team!
Employee tax HELP debt
Hi all, I have an employee that is questioning that his HELP debt tax has not been withheld and sent to the ATO. I have rechecked his employee setup and the HELP debt is marked to withhold. Is that all that has to be done to withhold the extra HELP debt (he is over he required threshold). And also - the employee is asking…
Can i buy you program on cd which work with windows 10
Can i buy your on cd for windows 10
How do I record income so that my monthly report does not include the GST in the income but includes
Certain items I sell include GST in their price. How do I record this income so that when I view my monthly report, the GST is not included in the total sales but is included in the monthy tax report?
Company who is a debtor and a creditor
Hi, I have a company who is a foreign currency debtor as well as a foreign currency creditor. I have created two separate accounts in Reckon. They have paid as a debtor directly to Western Union and Western Union have offset these funds against monies owing as a creditor. Therefore leaving a net balance debited from our…
Inventory Items - Allocating a % of an item to several expense accounts
Is there any way at all of allocating a percentage of certain items we purchase to different expense accounts. ie if we purchase 100 sheets of aluminium for manufacturing different items, I need to allocate 10 sheets to R&D expense a/c, 50 sheets to production expense a/c etc. Currently exporting reports to excel and…
final event STP should be yes, but coming up as No
I am uploading a STP file for 17 employees who were terminated. I terminated each of them in Reckon Accounts Enterprise 2018 Desktop however the final event is saying No. What can I do to fix this?
License Key and Product Information
Hi there Our company is using Reckon Accounts Premier Non-profit Edition 2018. Our Customer ID is 521101. As the person who purchased this product has left our company with no proper handover, I can't find the relavent information for our products. Can you please let us know how many licenses we have and the license key?…
my Reckon 2018 premier account is very slow on start up and between some screens. more so after back
Portable file not restoring
Hi, I've received an FY18 file as a Quickbooks portable file (.QBM). A reasonably large file (413,132 KB). When trying to restore the portable file, it allows me to select the file, but when selecting the location of the restored company file the process skips back to the "Welcome" screen not having restored the portable…
Payslip - YTD Earnings
Hi, I have noticed that my Reckon Desktop YTD Earnings/Super Totals on all employees payslips have been reset for the past two weeks. Is there anyway of resetting this. My STP YTD earnings aren't affected by this. But I am having alot of employees askings Any Assistance would be greatful

Reckon Accounts (Desktop)

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