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bas report font too large on screen
When I create a BAS report the size of the report on the screen is too large to show all the info. The only way to see all of the info is to print it, how can I fix this problem.
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Group Item - don't want individual prices to show
Hi all. I'm playing around with the Group Item in Reckon. Is there a way to show the individual items & qtys in a group but NOT show the individual prices?
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Unable to backup Reckon Accounts Premier Edition company file
I seem unable to do a backup of our Reckon Accounts Premier Edition company file, as it has grown to a very large size (2.1 GB). When I do a backup, it gets to 71% (or thereabouts) and then shows a "Not Responding" message in the dialogue box, and never completes the backup. The .tmp file created in the process is about…
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Default Backup Location Reckon Accounts Premier 2018
1. I have five separate company files using Premier 2018. When I backup four of them, they default to the last used default location, but not one of them. Only since tax upgrade last year I think.Frustrating to have to keep searching for the correct backup location. Any suggestions how to fix this annoying problem / why is…
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IMPORTANT NOTICE - Removal of GovConnect for BAS submission from Reckon Accounts Business (Desktop)
IMPORTANT NOTICE: RECKON GOVCONNECT USERS Hi everyone, Please note, with the upcoming release of Reckon Accounts Business (desktop) in March 2019, the Reckon GovConnect feature for BAS submissions will be removed. If you lodge your Business Activity Statement (BAS) to the ATO using Reckon GovConnect, we'd like to inform…
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YTD Figures on Payslips Incorrect
Last week we ran the "Clean Up Company Data" from utilities and have now noticed that there is a YTD Adjustment on each employee on 31/12/18. The adjustment is equal to their gross pay for the period January to June 2018. This amount has been added to the YTD figure in the YTD column on their payslip. Is there any way this…
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Customised Lists
I would like to set up a customised 'list' to be used on invoices and reporting. (ie Similar to the Sales Rep standard list) Any ideas??
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not responding when paying bill
Hi, I am having a problem with the following message coming up ONLY when trying to mark a bill as paid. Using: Accounts plus 2015 Any thoughts? Problem signature: Problem Event Name: BEX Application Name: qbw32.exe Application Version: 24.0.4001.1250 Application Timestamp: 54f47d8e Fault Module Name: txncore.dll Fault…
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Email Supplier Remittance from Reckon Accounts Plus 2018 for desktop
Hi Technical support, I just purchased Reckon Accounts Plus 2018 for Desktop yesterday for $805 why can't I email my suppliers a payment remittance? A simple most obvious task to do, it only gives a print option how archaic is that, in this day and age where everything is done by email. Please help as to how I can get this…
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Australia Day Opening Hours - 28 January 2019
Hi everyone, Australia Day 2019 is upon us and if you're keeping busy over the long weekend, we'll have you covered with support if you need it. All our customer service and technical support lines will be OPEN on Monday 28 January 2019 as normal. We'll have a slightly reduced number of team members on board but if you…
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Auckland Anniversary Day (28 January 2019) - Opening Hours & Support
Hi everyone, Auckland Anniversary Day 2019 is right around the corner! Our Auckland office will be closed on Monday 28 January, however we'll still have support available if you're keeping busy. All support lines will be open as normal with the exception of:* NZ Sales * NZ Professional Services Group Sales For our contact…
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IMPORTANT NOTICE: Reckon Tools Online Backup will be decommissioned from 22 February 2019
IMPORTANT NOTICE: Reckon Tools Online Backup will be decommissioned from 22 February 2019 Hi everyone, Please be aware the Reckon Tools Online Backup add-on will be decommissioned from 22 February 2019*. After this time all backup data stored within the Online Backup manager will be inaccessible. There are numerous cloud…
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Issues opening Excel files when Reckon is open
Hi.I'm writing this message on behalf of someone.They are using Reckon Accounts Premier - Accountant Edition 2018 and Reckon Accounts 2018. Whenever they have Reckon open, most Excel files refuse to open and instead go into the file recovery menu. I suspect that this might be due to specific macros on those Excel files,…
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Can't read the ATO error message on Reckon portal
Hi, My STP submission has come back with an ATO error message, but when I click on the link that should enable me to 'view message here' nothing happens. The only thing I can think of that is different for the last two pays that have the errors on them is that there were uniform deductions. I read somewhere that a patch…
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What is Payday Filing?
WHAT IS PAYDAY FILING? Payday Filing is an incoming New Zealand Government required initiative that changes the way you submit employee payroll information to the Inland Revenue Department. Check out our Reckon blog article for more info on Payday Filing including key dates, what you need to submit and more! RECKON BLOG:…