Important announcements for Reckon Accounts Desktop

Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…

Reckon Accounts (Desktop)

Archives for December 2019

How to do a payroll run for $0
I have been sick for several months and been unable to do any accounting work. I have not paid myself a wage in this time and now want to put through some payroll runs so I can update the STP. Premier will not allow me to do a $0 payroll run. Any thoughts on how to do this, or can I just go to the latest payroll period and…
Merry Christmas! Our 2019 Christmas & Holiday operating hours
AUSTRALIA - Christmas & Holiday Support Hours NEW ZEALAND - Christmas & Holiday Support Hours
DATA RECOVERY: How to securely send an order form with payment details to the Data Recovery Team
Use the steps below to send a completed order form with payment details to the Data Recovery Team The recommended / accepted method is to use the Reckon A3 file sending service. Make sure to follow all of the instructions when dropping off the file using Reckon A3 1. Go to https://a3.reckon.com 2. Click on Drop-off button…
Question: Long Service Leave accrual rates
Question: Can you please confirm what the hourly and per pay accrual rates are for long service leave, I am using 2019 Accounts Business. Many thanks
Problem with STP reporting through Reckon Portel
When in Reckon Gov Connect and selecting an STP file to upload, it keeps going back to the Report Type screen after selecting the STP file that was downloaded. It doesn't go back to the main screen to see details of the file and submit. I am therefore unable to report to the ATO as required after each pay run. can i get…
template
Using Reckon Accounts Premier Edition 2019. After renewing our Annual Licence I have found an issue with how our Tax Invoice Templates are printing. I usually lose our logo but that problem seems to have been fixed by Reckon as the Logo has not disappreared this time around. The issue I have encountered this week is that…
Support for Fund Accounting - Not-for-profit: Is there an add-on like FundsFix (Quickbooks add-on)?
We are a small not-for-profit that needs support for Fund Accounting. Fund accounting consists of 2 needs: 1. Preparing an income statement for each fund. 2. Preparing a balance sheet for each fund. The first need, we do via the use of classes. But it is the second need that is giving us headaches. Any account that is not…
Reconciling bank account
During reconciling our bank account, a payment to a supplier consisting of multiple invoices, was paid the incorrect amount . The invoices were entered correctly in Reckon Premier edn 2019. Do we leave this payment unticked in the reconciliation screen and reconcile with a difference, or is there another way to do it?
Cannot create invoice, PDF Confvert is missing
We're using Reckon Accounts Enterprise and Wholesale Edition 2019. It's in a VM with multiple users, and has Excel 2013 installed. When emailing invoices, this error comes up. The workaround is to print the invoice to Microsoft PDF Printer, then attatch it to an email. But with dozens of invoices sent from multiple users…
Error6123, after windows update. Unstalled reckon and now trying to reinstall
Error6123, after windows update. Uninstalled reckon and now trying to reinstall but having issues with the window installer window coming up once the installation starts and wont go any further. Has anyone had this issue? I've tried the printer spooler on and off, windows Firewall and antivirus turned off plus bitdefender…
Ugly Statments
My customer statements are printing up in alphabetic transaction order... how do i get them to print in transaction date order
Administrator has left the company and no one knows password - need assistance to reset
Administrator left the company and cannot remember password
New Release Coming: Cosmic Invoice with Offline Invocing and BlueTooth Printing from your Van!!!!
For Reckon Hosted Android Only Cosmic is soon releasing new Mobile Offline Invoicing and Blue tooth printing. Ability to print from your van and deliver your goods in remote areas. Includes Cash Sale option COD delivery For now printing is available on Zebra Mobile Printer Plus Stripe payment ability to use any credit card…
A Program is Trying to Send an Email Message on your Behalf - Office 2019 and Reckon
This is the error we get popping up when we try to send an email out of Reckon to Office H&B 2019. How can we remove this popup? I have checked to make sure our antivirus is up to date and have also checked Programmatic Access under Trust Center settings in Outlook. This also affects our ability to send multiple emails as…
US date service no longer working US share prices not updating
You US data service is no longer working. I have seen the workaround but when will you be providing a replacement service?

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