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RESC amount in Portal reports is less than it should be.
On submitting the pay (as a pay only not EOY) for the year, the RESC for the one employee who does this is $200 less than it should be. Portal Report $9,000 and Reckon A/Cs $9,200. I have printed out the RESC report and checked against the submission reports. A pay on 4.5.20 does not add the RESC to the previous week's…
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Accessing old QPW (2008) files
I am trying to access old QPW files from 2008-2013. I tried installing a trial of old Reckon software to open the QPW files but the version either wouldn't recognize the file or wouldn't work on Windows 10. Can you provide me with a way to open these older files. Read-Only is fine.
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how do i renew my Reckon Accounts Premier licence? no invoice received yet!
Haven't received renewal invoice for Reckon Accounts Premier
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End of Financial Year finalisation with Reckon Accounts & Reckon Accounts Hosted
The end of the financial year is upon us and you might be considering how to finalise your end of year reporting. Our help article below will explain how to handle finalising the pays of the year under various scenarios using Reckon Accounts (desktop) and/or Reckon Accounts Hosted to make your EOFY as smooth as possible.…
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Invoices not emailing from Reckon. The system hangs and becomes "not responding"
We have always been able to email invoices from Reckon without an issue but in the last week we can no longer email invoices. Reckon freezes or does the "not responding". We are running accounts 2019
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How to sort or re-sort Lists in Reckon Accounts
Users may choose to manually sort the order in which list entries are displayed such as in ascending/descending order, in a Flat View or Hierarchical ViewFor most List types (Accounts, Items, Customers, Suppliers, Employees, Other Names, etc) there exists the ability to re-sort the list back into its original alphabetical…
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Payroll Tax Table Update for 1 July 2020
Hi there, Is the Tax Table Update available for 20/21 yet? I can't see the section I usually find on the webpage for Reckons Accounts Premier Desktop where I order the DVD to be sent out with the tax table update. Thanks
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I want to register for the Reckon payroll end of year webinar, but I am at work at another job when
We run Reckon A/c's Plus
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Invoices will not print
As of a couple of days ago I can not print customised invoices, it will spool to the printer then hangup and I have to close Reckon Accounts Plus 2019 ( Windows 10 ) It will print everything else, reports, purchase orders and any Reckon default Invoices, just not my custom invoice? I had made no changes to my invoice that…
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Reckon Accounts desktop 2020 R1 install and windows 7
Hi all I'm still on Windows 7. Is there any point trying to install my Reckon Accounts Premier 2020 R1, or wont it work? And will there be a 2020 R2 release? Thanks
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Starting fresh for FY - plus an upgrade, and want to bring stuff over... what's the best approach?
Hi :) I'm part time account keeper and mind reader for my partner's small workshop... we currently use Reckon Accounts Premier - 2015 (desktop) and have purchased the same product but 2020 version which will make us STP compliant and bring us out of the dark ages. Hubby wants a fresh start. His inventory has hundreds of…
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Why is an employee's salary sacrifice creating a payroll liability cheque?
I have recently taken over a position (6 weeks) and I do not have a lot of experience with Reckon. In addition to this, I haven't had to deal with salary sacrifice in the past. This is my issue. One of the directors has salary sacrifice set up for car finance. The money comes out periodically (every week) out of the bank…
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how to send out bulk email to employees
Hello, We would like to send out a bulk email rather than a letter to all of our employees who are eligible for JobKeeper, We have over 70. Is there a way in Reckon do this? We currently send our payslips out by bulk. We use Accounts Premier Business
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finalising the 2020 financial year and STP
June 18 is the last pay day for us this financial year, our next payday is July 2. Do I finalise my year today on June 18? What STP buttons do I do to finalise the year? They have recently been updated in 2020 version & I'm not used to it yet. Do I need to do anything else to finalise the year? I realise there are webinars…
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Reckon Enterprise license on server
Hi, We have a 5 user Reckon Enterprise license. We have Reckon installed on a Windows Server. Does the server occupy one of these user licenses or not, so we would need 1 license on the server and then have 4 others to allocate to connecting client PC's? Many thanks.