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Reckon Accounts is shutting down during Bank reconciliation
Going crazy with the Reckon Accounts shutting down during Bank Reconciliation. I have done several times on Rebuild & Verify the data, and even uninstall and re-install the software. It just keep repeating shut down the program.Currently, I am still at Reckon Premier 2017 and it is on standalone desktop
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Reckon Accounts Plus reads Base Hours as Personal Leave hours
I am setting up a new company file in Reckon Accounts Plus 2020. For one employee (only) when I run a pay cheque, when I enter the number of Base Hours, it reads it as the number of hours of Personal Leave and tells me it exceeds the amount available. I've gone through and checked my employee set up but I must have…
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Superannuation not calculating on payroll Reckon Accounts Plus 2020
I am in the process of setting up a new company file on Accounts Plus 2020. When running a paycheque the superannuation guarantee and the 9.5% rate show in Other Payroll Items but it is not calculating. I have tried the solutions mentioned in the earlier posts but with no success.
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Split employee Wages between EFT and cash component
I have an employee that would like a portion of their wages paid as cash and the balance paid directly into their bank account. Does anyone have a suggestion on how to process this to create an ABA file and account for the cash component?
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refund cheque and adjustment note not linked
How do I link a customer credit note and cheque that were entered separately. (Running Reckon Accounts Premier.) Edit. More info. This is from an already reconciled period so just deleting/zeroing the cheque and "give refund" with the credit note may not be an option?
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Reckon connecting error
An error occured when reckon account tried to access the company file, please try again or contact reckon technical support and provide them with the following error code (-6155,0) pls help
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STP end of year
My End of year processing for STP has a status of "Pending". My following weeks normal payroll was "Success". Is this normal as this is the 1st time i have done an end of year
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Adjust Payroll Deduction
Hi, I'm looking to adjust an incorrect payroll deduction amount in Reckon from earlier in the financial year. I have tried to enter a payroll adjustment however, I cannot adjust against this particular account (child support deduction). Is there another way around this? Thanks Yvette
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Payslips auto naming - change date format
Please change the auto naming of payslips so the date is formatted yyyymmdd. At the moment it is [name]_payslip-ddmmyyyy A change to the date format would make it a simple process to sort the payslips in their correct order - despite when they were generated.
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STP Reconciliation
Hiya, Just reconciling my end of year stp. Noticed that 2x files that were in error, which I have resubmitted have gone through to the ATO twice. I know I cant delete them but how do I rectify? I have trolled through the Q & A. Is it correct that once I submit the final stp the ato will use those figures for each employee?…
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PAYG withholding
I have my payroll set up to post the PAYG withholding to the Liabilities PAYG withholding account. But in actual fact it is posting to the Liabilities ABN withholding account. I can't find anywhere where there is something which is causing this. any ideas?
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stp eofy lodgement/full file replacement
Hi. I have lodged the last payrun for ye 2020 but didn't have it as "finalise year". I wish to advise the ato that this was the last run. What is the correct way to proceed please.
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Reckon to Xero STP - Processing an Update Event to Zero out YTD STP figures
Reckon Accounts 2019 - STP was submitted most of the way through the year. Software provider changed to Xero and the STP year to date figures were brought in and all payroll for 2020 was finalised in Xero. Problem is that now employees are seeing two amounts in their MyGov account - the finalised one from Xero and the…
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require to change $ amount in RESC (% over and above of 9.5%)
RESC amounts for % above 9.%. This problem is only showing on one employee's pay now, as I was able to follow instructions given by the Community and fixed the same problem on a number of employees' pays. What could be the problem on this one: we have a payroll twice a month. For July, August and first pay Sept. 2019…
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Tax File Declarations now lodged with STP upload. Do we still need to post originals to ATO?