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Reckon enterprise export/ import data
Hi, As we are doing restructuring of the business, therefore we need to transfer some information from one entity to another entity for certain period only i.e from 1 July 20 to current but leave the information prior this period in previous entity. Would it be possible to do it by exporting and importing data between QB…
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STP YTD salary sacrifice wrong
Hi guys. I processed final payments for an employee last Friday, 27.11.20. The salary sacrifice YTD figure for the employee is incorrect in the STP file. The employee wanted his normal salary sacrifice amount paid per usual, it was included per usual. I also checked his payment summary, the YTD amount showing for salary…
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Trying to install Reckon Enterprise 2020
Hi, Can anyone help me? Over the weekend I am trying to install Reckon Enterprise 2020 to minimise down time and need it done before start of working week tomorrow. I need my installation code but this was not sent via email and does not seem to be available anywhere. Where does the installation code come from? Keith
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ETP not showing in STP in Reckon Business Premier
Hi I have done an ETP payment, and I'm pretty sure I've used the correct payroll item. However the ETP payment is not showing in the STP file. Please see attached screen shot. Can someone please assist with this issue? Thanks Linda
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Report that displays purchase orders and supplier bill numbers
Hello everyone, Does anyone know if there is a report that we could generate in Reckon Accounts Enterprise 2020 that will list both the PO and relevant bill numbers in the columns? I am sure I tried a few filtering before years ago and it did not work. Now, this type of report is increasingly needed for our reconciliation…
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Clearing GST Paid
Hi, I am new to Reckon and I am using Reckon Account Premier. I am trying to work out how to clear the GST payable account I have paid the ATO the GST owed. In Reckon when there is a BAS payment to the ATO it is entered in Supplier >> Tax Activity >> Pay Tax. The payment will put a credit in the GST Tax payable account.…
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Quickbooks Plus 2010-11
about 3 mths ago something happened between Telstra and bigpond. I have bigpond, outlook, Telstra. For some reason not all our customers are receiving their invoices even though it says they have been sent in our sent box. I have spoken to bigpond and Telstra and they said that quickbooks need to tell us what we need to do…
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Quickbooks pro 2003
I have Quickbooks pro 2003 running and it has come up to reregister again as it does every year or 2. I called the phone number and they said it couldn't be done as the server has been taken done. How do I get this going again as it has all of my business info and invoicing on. I payed for a full version so I should be…
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Employee Organiser doesn't seem to work
Just wondering if anyone can assist please? Does this function work in Reckon Accounts Premier desktop edition? I just get a blank screen when I select it as an option to load new employees. :-(
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Multi-user hosting issues after update.
After our update in July to 2020 of Accounts Premier Contract Edition we cannot seemlessly open the company file in multi user. The main server/pc which hosts the company file must have the program running and a user logged in for other users to be able to open the company file. If the server/pc is restarted we have to get…
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October Tax updates
Hi everyone I am unable to download the October Tax update for desktop. When i click the link it asks me to login - which i do - and then takes me to a page which says Product Updates and nothing else. I have checked for pop up blockers and have used both Chrome and Edge but still nothing. All my software is up to date…
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Wrong Jobkeeker code reported - ATO needs Tier information to be updated
The wrong code for jobkeeper was reported - used old code and not Tier1. Hence ATO portal now cant see Tier information. Went back and updated the pay slips for the periods (3 fortnights in total). Was about to upload the new files and realized this will create duplicates. How do I delete the current submissions and upload…
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Restore existing company
I just installed Accounts Plus 2020 but when I went back and opened Accounts Plus 2019, my data did not load and I need to restore my company. I don't have a recent external back up and I don't know where the normal data file is stored on my computer as it usually loads when I open the program. Does anyone know where I…
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Reckon Accounts enterprises
Hi, We use Reckon Accounts Enterprises 2020 for 4 users. Since last week, 2 users have a problem, can not print from QB and have notification as follow: The other 2 users have no problem at all, We called our IT, he checked there is no problem with the printer and he tried to uninstall and reinstall our QB but we still…
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Downloading the software.
How do I download and activate ReckonAccounts Premier?