Important announcements for Reckon Accounts Desktop

Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…

Reckon Accounts (Desktop)

Archives for December 2020

Reckon Accounts Accounting 2020
I had a trial version of this and went on and paid for a desktop version and have an Installation key number. When I went on to reinstall it went through the steps then came up with installation was interrupted. What am I doing wrong
Running two editions of Reckon
Can you install two editions of Reckon on a desktop computer at the same time? I need access to Premier and Enterprise for different clients. I believe I can't have both open at the same time but how do I install both of them? When I installed Enterprise I had to remove the current software before it would download. Now I…
Extending License for Reckon Accounts
Hi All, I need to urgently extend my license for Reckon Accounts as it has expired for 2018 and we now have a 2020 subscription. The problem is when doing the mandatory backup before converting to a 2020 data file type, the backup hangs at 15% and will not complete, therefore I cannot open up our file on reckon accounts…
Error loading ABA files Auregfind error
Hi everyone I am having trouble creating ABAs- i get the Auregfind error and previously posted work arounds are not working. Has anyone had this issue recently? and how did they resolve it please?
How do I activate Quicken Personal Plus 2006 on new computer cannot obtain key from Quicken Rep
Rang to obtain a key from Rep as I have a new computer. Have done this twice in the past. Quicken no longer support old software and I was told it would cost$180 for a year to purchase quicken 2021 and this would allow me to open old files
Job Keeper - Incorrect Final FN
Hi, I entered the incorrect finish FN for one of our employees and have subsequently sent an update event through STP, this was over 3 days ago but it has not been picked up and it is still showing on the ATO portal as not being paid. Please can you let me know how I can fix this? Thanks.
Fixing a suddenly appearing negative cheque balance from 2018 (we are now in FY21)
Good morning all, I wonder if anyone has ever experienced this sudden appearance of a negative open balance for a payable related cheque payment in Reckon Accounts Enterprise 2020? I have a couple of snapshots below. The account balance is for that cheque and also an open December bill in the account. This cheque is not a…
RAH Customer Invoices freeze to print
Hi, I am unable to print Customer Invoices on RAH. This has not been an issue in the past, however now it is freezing when trying to load the report. I have tried to click on cancel and the whole screen has frozen now. We have tried to print on 3 different computers, each person with their own login and still won't print.…
Reckon Accounts 2020 R2 - Outdated Single Touch Payroll export
Hi. We have a user whose company we recently upgraded to Reckon Accounts 2020 R2 along with the October tax update. She has reported that she gets a prompt telling her to to upgrade to Reckon Accounts 2020 R2 to continue access to Reckon GovConnect STP by 14th December 2020. I have checked their customer portal and there…
Reckon Accounts Premier Edition 2020-Customer connectivity
Hi All, Kindly let me know, if the above package caters to any mode of customer connectivity through the system. Thanks Regards Lilani
How do I change our branch code from 001 to 002 for STP?
Hi there. I am lodging the first STP for a brand new company and have noticed that it shows our branch code as 001. It should be 002. We use Reckon Desktop (latest version). Is anyone able to assist with this please? ☺️
Recovering locked period password
Hello Team, We are using Reckon Accounts Enterprise 2020 and recently we found out that no one remembers the lock period password. This is a problem because we do from time to time need to amend some things in the locked period. Is there a step by step guide on how to recover the password? Does this have to be in a single…
Quicken Home and Business 2012 on Windows 10 registration
I have been successfully using Quicken Home and Business 2012 on my Windows 10 PC for several years but due to a corrupted windows installation have had to reinstall Windows 10. Now Quicken Home and Business 2012 throws up error messages when it tries to re-register the CD key. Does anyone know the solution? I am running…

Reckon Accounts (Desktop)

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