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Tax Column in missing
The business owner recently upgraded from v8 to 2012 & now when they are in a split transaction, the tax column is missing. Reckon suggested that they should have upgraded to 2004 in the middle, but their IT person did they upgrade & not sure if that happened. Any ideas? e.g. would a further upgrade to 2021 be likely to…
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Reckon Accounts Plus 2020 produces error on exit
every time I close Accounts Plus, I receive an error I use Win 10 Pro latest version 20H2 is there a better OS I should use to avoid this error?
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How to correct a misclassification in STP for an employees EOY payment summary
I have identified an error in one of my employees payment summaries finalised in STP. The superannuation that he salary sacrifices has been incorrectly reported in gross wages on his end of year payment summary instead of correctly being reported under reportable employer super contributions. All over employees finalised…
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Payroll error - Reckon Account Premier
Hi, I am changed a staff member from casual to FT, and I am pretty sure I have changed the correct information to start leave accruals, but it does not accrue every week when I do a payrun. I have the amount to accrue set for each pay - yet it is not there when I do a payrun. Every other employee is set up the same and…
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Leave Accruals on Payslips and Reports aren't adding up correctly.
Hi Everyone, I use Reckon Account Premier: Contractor. We have an employee resigning and the hours of leave in his file verses what the reports are showing are different. Also the payslips are show the wrong amount too. Would this problem be in our original set up? Please help with any suggestions. TIA It's happened to…
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Single touch payroll Reckon Desktop
I am trying to re register for STP (Reckon Desktop) - not the App!. One business has been sold but I still require payroll. Gov connect automatically takes you through to the site with the previous Software ID. I understand I need a new Software ID, in order to register with the ATO. I need advice on how to go about this…
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Jobmaker hire date not sending to STP
I have set up the Jobmaker credits on our reckon accounts premier for reporting to the single touch payroll. Everything seemed to go through fine until I had a call from the ATO, specifically the Jobmaker Hiring Team, who informed me that the hire date is not showing in the STP report I uploaded. I also discovered that all…
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Scanning invoices into Reckon Accounts on Desktop
I don't have any cloud facitilities so I was pleased to be able to install Cosmic bills linked to my desktop. I am now able to scan invoices directly to Reckon on my computer. I did this to give my accountant the ability to view any invoice to get an accurate breakup of that invoice. Also goods purchased are itemised with…
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GST REFUND, PAYG PAYMENT AND PAYG INCOME TAX INSTALMENT TO PAY
How do I enter a refund from ATO for GST and also show that the PAYG liabilities have been taken out of the refund ie refund of $48K 2 PAYGs of 14K refund =$32K
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Pay Roll Accrual Issue
Hi I'm new to this group so sorry if my questions seem silly. I have just set up two new employees on my Reckon One desk top 2020 version and the pay roll items - ie RDO, Personal Leave etc are not accruing or subtracting when being used. I have other employees and everything appears to be exactly the same. Another problem…
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Lost work
I last used Premier Edition on 11 February, opened it this morning and it had reverted back to 18 January. I back up to two external drives plus cloud, so no problem, back up has restored correctly, but I am wondering why this has happened. I've been using the programme for years with nothing like this before.
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Reimbursable Expenses & GST
The long and short of my situation is that I can not figure out how to have the GST component included on a reimbursable expense on a customers tax invoice. The billable item (aussie post shipping costs was $8.95 which includes the .81 GST) was entered as a bill as usual with the Customer:Job with the customers name…
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Superannuation Opening Balance
I am setting up a new Reckon Accounts Premier 2020. I need to add an opening balance for the Superannuation payable amount from the previous software package. If I enter an amount into the opening balance of the account the transaction is: DR Superannuation Payable & CR Opening Balance Equity I am assuming that once all…
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Payments Applied
I have an invoice that is marked paid and has an amount in the payments applied section that reduces the invoice balance to zero. Is there a way to see where the payment is?
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default email
How do I make outlook 365 my default email for Reckon Accounts Plus 2020 desktop?