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STP error message
instance.EmployeeData[4].Detail.Email is not any of [subschema0], [subschema1] I have re-entered all staff emails, ensuring there is only one email with no leading spaces etc and still this message appears. Please help
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Journal contains a transaction to a bank account. The journal date can't be earlier than the bank ac
Journal contains a transaction to a bank account. The journal date can't be earlier than the bank account start date (1/07/2020). My bank account has no "account opened date" showing, so i thought i could post a journal to 30/06/2020 for all the year befores details and to create the required opening balances. Why won't my…
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Setting to prevent Reckon (QB) from opening in a single user mode by default
Hello good morning Team, Is there a function in QB settings (Reckon Accounts Enterprise 2020) that can make the default logins as multi-user mode? We notice that the setting has recently (in the last few months) changed from multi user mode to suddenly by default, single user. So each morning, the very first person logging…
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Sales tax
How do you gat a report on sales tax (wine equalisation tax)
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Unable to send payslips to @hotmail.com: Error message email is incorrect when it isn't
Hi All Having issues with a client not being able to send payslips to a hotmail address automatically from reckon. When we press email payslip it opens outlook and comes up with, " we're unable to deliver this the email address isn't correct". When backspace the email address that is there and manually type it out it sends…
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Reckon printer not activated error code 30
How to fix Reckon printer not activated error code 30? Using Manufacturing & Wholesale Edition 2020 Windows 10 Home
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Pay Rate Changes not saving
We use Reckons Accounts Plus and I've had two instances now where I've changed an employee from casual to full time, changed all the relevant information including leave details now starting to accrue and everything has saved without an error message. I then do the pays & the pay rate hasn't changed so effectively I've…
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Transfer of employees to new company and STP
We are moving our employees to a new company (restructure). I know how to transfer their information using export lists to IIF files, but I'm interested to know what I need to do regarding STP - ie, do I run the STP for the last payrun of the existing company as a 'finalise year' event?
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Rehire Employee not working
I need to rehire an employee, but when I click on the Edit Hire button the screen is blank. Not sure what I'm doing wrong. EDIT - Actually it doesn't even let me hire a new employee??
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SBR Income Tax Return Lodgement
Hi, I am trying to understand whether it is possible to submit a trust and company tax return to the ATO via Reckon Accounts. If so, how is this done? Thanks, Mark
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STP error 403
Hi I am using Reckon Accounts plus 2021, I have suddenly been receiving error 403 when trying to process single touch payroll. I have tried opening on a new tab but still get the same error. Please assist
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GST Claimable on Import Duty Invoices
We are importing goods from overseas. When the freight processing companies send through their bills there is Import GST claimable on the invoice as a separate line item which does not show up on the usual GST line at the bottom of the invoice. How do you enter this type of transaction to be able to claim that GST? Our…
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outlook v2 beta
. I have been using Outlook V2 Beta to send invoices etc. I use this because some of my customers on older systems weren't getting the PDF. Recently this system has stopped working and I receive an error message. I have completely uninstalled Reckon accounts and Microsoft office (with Outlook) and re installed both but…
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DVD Install problem on Win10
Our Club purchased a New Reckon Accounts Plus 2016 from a Reseller Ausoft, about a month ago and it will not Install on Windows 10. It was bought so we could upgrade from 2013 Reckon, and also put it on a New Computer the Club had bought. It is being Loaded on a New MSI Laptop with Windows 10 preloaded, and it seems to…
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Item list
Dear Rav, Please note as the above red item. I had received item qty. QB can’t show the new value and total amount. would you please advise the solution for me? thanks! **I confirmed the cost and sales price already input the item list. Best regards, Vick