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Missing paycheque items and YTD
I am processing a pay for an employee in Reckon Hosted. Their paycheque is not showing the YTD in the employee summary section. When I select a pay item and enter in the pay amount, not Tax line appears. The payroll report shows the whole year's pay so it is there but I cannot process this pay without any tax. Any help…
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updating reckon accounts plus 2020 to 2021
Two Questions.. 1/. Do I have to upgrade the whole program to 2021 or is it just the Tax pack 2021??? 2/. when I download 2021 to my downloads area i get message on my computer that it can't open he download
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stp end of year
Hi I am receiving this ATO error message when trying to complete EOY for stp ? Error message The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The actual length is less than the MinLength value
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Company file could not be found
I have tried to get into my Reckon Account and I have an error message coming up saying the company fie you have selected could not be found. I was just in these accounts last week! We dont have the latest version as we dont use reckon anymore but I need to be able to get into my old accounts still. Please help!
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ATO STP Reporting vs Reckon P&L
Hi All, I am in the process of reconciling everything to get a head start on EOFY. Can someone tell me if the STP Reporting section of the ATO Portal should match Reckon Payroll reports / P&L? I appear to have made a mistake an uploaded the same week twice via the MyGov reckon Portal back in September and then in March…
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Tax table update
Hi to all. I'm not sure if my previous post today went live or failed but I cannot find it. So here we go again sorry if I have doubled up. I use Reckon Accounts Premier Release 2020 R2P. When I downloaded the 21/22 Tax table update today the installation fails as it cannot find the correct path for the install. I believe…
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EOY Webinar
How wrong is it that we pay a Yearly subscription and now get Stung $99.00 to listen to a Webinar to find out how to Process EOY and STP details ,It should be provided with our Subscription at the very least. Not Happy at all
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Error Code -6010, -100 on start up of company file
We have tried the ALT on starting, which shows the "no Company Open" (or words to that effect) and shows the company file we have on the system. When selection this file, it returns to the error message. I do not which to reinstall the program without understanding the problem that has occurred. Thank you Iain
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Adjustment note
We have an outstanding invoice that is not going to be paid - they have left town. I created an adjustment note for the exact same descriptions and amounts and applied it to the outstanding invoice but now it has a $29.64 balance credit on the adjustment note and showing the customer at -29.64 balance - can you please tell…
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Error when uploading STP File
Hi all, The following error message appeared when I tried to upload a STP file: <The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevnt:ElectronicMailAddressT) Hint: The actual length is less than the MinLength value.> I have no idea what's…
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Setting up new Tax Payable Account
Please advise if it is really necessary to set up dummy accounts to make entries for each tax code as per Reckon help instructions in order to complete June BAS in July in a new company rather than bringing in a balance at the Tax Payable account? Pros/Cons? With thanks
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Tax Update 2021
We need to update the tax scales, but are 2020 registration doesn't expire until Sept 21. We are using payroll for the first .
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Company File & Backups
Hi, New to this forum but a long-time user of Reckon. We are an Accounts Enterprise customer and have been using Reckon for over 15 years. Recently, I've had a lot of issues with our company file and believe it is due to the size of the file. Currently sitting at 1,231,540KB (1.23G) which I believe is causing the backup…
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Tax Table Update fails
Reckon Accounts Plus 2021 keeps nagging to install the tax table update, so I downloaded it but it fails to install, see attached any ideas?
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Reckon Accounts 2021 tax update is now available!
The Reckon Accounts 2021 tax update is now available! This update will ensure you remain compliant and breeze through the 2021/22 financial year. 2021/22 PAYG tax tables Changes to income tax tables will take effect from 1 July 2021, including the Student Loan repayments. The new tax rates are automatically calculated so…