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Setting up (networking) 2 computers for multi-user mode for Reckon Account Right 2021
I do have 2 computers that uses Reckon Account Right 2021. One computer (PC1) is the host computer that contains/shares the company files, and the other computer (PC2) connects to PC1 to access reckon company files. Both computers are Windows 10 Pro. And there is NO firewall hardware device in the network (cisco, sophos,…
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What should I check if the company file opens/loads around 25 seconds?
I do have 2 workstations. PC1 hosts the company files, and PC2 connects to it for reckon account 2021. Both PCs are windows 10. There is no 3rd party AV. PC1 and PC2 are using Windows Security and Windows Defender (to avoid complications). There is NO firewall device (cisco, sophos, fortinet, etc). I am only using a…
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Jobs > time & Mileage
Hi I am trying to track the time my employees spend per job, the time I spend in the office and time spent on maintenance of equipment to get a complete job costing. I have tried to find the heading under reports but it doesnt show up. It tells me how to add it in the help section though. I am using reckon accounts plus…
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Salary Sacrifce
What could be the possible reasons that Salary sacrifice not showing in Pay slips and salary sacrifice not deduct from salary? Advices will be highly appreciated.
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Reckon Customer Portal Office 365 Login
We have 2 staff members who are unable to log into the Reckon Customer Portal. They have both previously been able to login using their Office 365 credentials but now when they try and log in, there is a window popup for a moment then disappear and the Reckon Log In windows shakes but no error on the screen anywhere and…
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Unable to open company file
I am receiving error message Quickbooks was unable to open the company file because the file is in use. Another person may be in the process of opening the company file. Please try to open the company file again. If the problem persists, please contact Quicken Technical Support and provide them with the following error…
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Sales Order Template and Invoice templates
How can I get Reckon to open the Sales Order to the template I have created. The system keeps opening the Reckon system template and I am unable to delete or inactivate the Reckon template. Also when I select "create invoice" from the Sales Order screen it goes to the Reckon system template again, which I cannot…
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General Journal not tracking in Tax Liability/Summmary Report
Hello, I am using Reckon accounts Premier and have need to to set up a Loan account for progress loan payments being made by our bank. To claim GST on these expense my accountant requested I set up a capital expense account and a loan liability account, and use these to transact general journal entries for the amounts…
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Reckon Desktop Products on Windows 11 ?
Reckon Accounts Premier 2019 Win-10 Professional fully updated, MS Office Professional 2021. All working OK with no issues RA2019 works correctly with Outlook 2021 Not using payroll, so no need to upgrade RA Computer is fully compatible with Win-11 Has anyone tried Reckon Desktop Products on Windows 11 ?
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Accounting 2021 no longer working on Windows 10
Hello, I have an issue where my Accounting 2021 no longer will no longer start, it tells me that it requires Internet Explorer 6 or later. Internet Explorer is now obsolete and no longer part of Windows 10. How do I get Acc 2021 up and running again? Thanks!
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Trouble setting up tax rebate for employees
I have just purchased 2021 business with payroll. I don't understand what is needed for tax rebate and tax percentage, or where to find this information. Also I have been using STP app. Is there anyway this information can be transferred over to the business version. Thanks Fay
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Installing Reckon QB 2018 onto windows 7
Hi there has anyone put the 2018 onto windows 7 ? I keep getting a message saying the install was interrupted, i had turned off the virus program but I hadn't uninstalled the 2017 version because I thought the new version would overwrite it . Can anyone help?
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Superannuation not coming in to liabilities
My reports for this months superannuation is correct, yet when I go to pay via employee liabilities - it is not showing the amounts? Just random small amounts. I have never seen this before It gets the correct figures if I choose "this fin year" but if I choose just Oct dates it has the incorrect figures - yet the report…
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How can I Disable the Forced Backup when upgrading to 2021
Hi How can get around the mandatory backups that I've forced to make when trying to open my files in Reckon Accounts Premier Edition 2021? I have several large files to convert and I've been trying all night to get past this backup stage all night and they just keep hanging. (The window just says "Not Responding".) We have…
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Hours available as of date not changing every pay
I have added 2 new employees since we upgraded to RA Enterprise 2021 in June. The leave hours available as of the latest paydate has not changed-it's still showing the original employment date. The hours have been accruing, it's just the date that hasn't changed on both employees. Payroll is done weekly so the date should…