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I can't allocate deposit payments to a category
Hi all, I'm totally new to Reckon, but it's the accounting system the organisation I just joined uses. After creating an invoice and then making the deposit in Reckon, the transaction shows up as "Undeposited Funds" in the cash register. When I try to amend the "from account" to reflect the correct category, it says "You…
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Email Intergration
Hi Everyone, Hoping someone can assist. I am trying to email statements and invoices directly from Premier 2022 Stand alone. I can get it working using Hotmail but I am wanting to link it to my company domain that uses a standard POP/SMTP , or Imap account. I cannot get it to work, i keep getting a user name password…
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Importing Transactions from Bank
Can I import transactions from my bank statement and match using rules in Accounts Premier Desktop
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Printing Tax Invoices
Hi, new to community and Reckon Accounts for my golf club. I can't seem to print a Tax Invoice from a template (Advertising Template) but I can print the same Tax Invoice as a Service Template. Hoping someone can help. It's probably something very simple. 🤔
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Data Validation Error
This discussion was created from comments split from: Single Touch Payroll "A data validation error has occurred, please check all employee data"..
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After renewed license for 'Reckon Account Enterprise 2022', no installation key code provided
Dear support, Our company currently using 'Reckon Account Enterprise 2021' and our license will be expired early Jan, 2023. Upon recevied the license renew reminder, we renewal our 'Reckon Account Enterprise 2022' license. However, no installation key code has been provided after we made the payment online. We want to take…
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How to get totals on <standard - three per page> Payslips?
We use Reckon Enterprise and print a weekly pay report for approval by the boss using the <standard - three per page> payslip option. We have a total of 9 payslips = 3 pages. 6 Employees show a totals line at the end of Earnings and Hours: 3 Employees do not print this totals line: Company preferences should apply to all…
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Final pay for employee
We have a full-time employee (apprentice) who will finish work with us just before Christmas. I can't find a procedure listed anywhere as to how to prepare his final pay. (If anyone knows of one, feel free to point me to it!) In addition to his final hours worked/allowances, I will need to pay out his unused RDOs and…
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Change of employee name from female to male
Hi Wondering if someone can offer advice. We have an employee who has changed their name from a female name to male name. They have provided us with new licence in the new name. We are advising them to contact the ATO to update the details. Are there any specific requirements of Reckon to update to the new name. We have…
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Bas showing negative amount in 1D
My concern is this problem has been ongoing for over 6 months and quite frankly the lack of action is pitiful. The failure of your advantage support section in accepting there is actually an error in your software nor making any effort to correct the issue and make an updated version is apprehensible. Perhaps it’s time to…
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Gmail still asking for password when sending emails
I have just reverted back to gmail and have updated my accounts desktop with this in my preferences. I have also followed the directions to set up the app password in my google account as per previous reckon community instructions. It says that it will only be needed to be done once. However, each time I open my desktop…
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rossco
I decided to change the layout of my invoice template but when I clicked on the Properties tab in Layout Designer to change the colour of the column tabs, I found that I no longer have the Rounded Corners section, the Colour button, Pattern section or the option to change the thickness of the borders. I only have the 4…
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Setting up Accounts, POS & Administrator on new computer
Hi. Having issues with my old laptop computer that is just not getting sorted so I am now trying to set up my Point of Sale, Administrator and Accounts on a new laptop. I just want to make sure I am going to do everything in the right order. Should I download the backed up files from the administrator and accounts programs…