Important announcements for Reckon Accounts Desktop

🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…

Reckon Accounts (Desktop)

Archives for January 2023

How to record super fund bounced back? and how to record new supe rliability to pay out
Hi all, We've got superfund bounced back to our bank account because employee's super was incorrect. How do we treat with this refund amount and how do we create another liability to payout this amount? Thank you so much! All your help is appreciated.
GST issue on bills
Hello Team, Just wondering if anyone has ever experienced this below and whether there is a fix? We entered this bill into Reckon and found out after the fact the view of this bill became different. It was initially put in with the tax (NCG/ non-capital good) and the GST showing at the bottom used to match the total of tax…
Unrecoverable error. Code 00000 20132
We use Reckon Accounts Premier Edition 2022. When I try to print the Business Activity Statement, it comes up with 'Reckon Accounts - Unrecoverable Error. Reckon Accounts has experienced a problem and must be shut down. Code: 00000 20132." What am I suppose t do? Could you help with this please. Thank you.
TFN electronic lodgement from Reckon via GovConnect
Hello morning Team, We would like to move away from sending ATO new starters paper TFN declaration forms TO lodging it online/ electronically. Found some really useful information but still not quite sure whether it contains the entire thing we will need to be doing or if a different more complex way is required. The link…
How can I upgrade Reckon accounts Plus 2014 R1 to the R3 version so I can use my backup?
I am using Reckon accounts Plus 2014 R3. I had to do a reinstall which left it as version R1 but it will not install my backup file because it was saved in R3. How can I go about upgrading to the R3 version so I can use my backup? Thanks in advance.
IIF upload file made some expense accounts disappear from Profit and Loss/ reporting
Morning Team, We are using Reckon Accounts Enterprise 2022. Just wondering if anyone has come across anything like this before? We created a new IIF file that will import multi-BILLs into our Reckon test file. Did have a few issues with it but eventually fixed the issues, including error messages on the ENDTRNS lines that…
trying to access 2nd user
Hi all I have Reckon Accounts Premier Contractor Edition I have a licence for 2 users I have always only used one but I wish to now utilize my 2nd user on my laptop. When I download the program it requires me to input the licence key code which I have copied off my desktop but it says it is invalid do I need a new licence…
Prepayments of Suppliers Bills
Hi, We frequently prepay suppliers, and pay deposits on equipment we have ordered. When we enter the payment against the purchase order it receipts the item in Reckon which we do not want as this makes it difficult to track which orders are actually received into the warehouse. Does anyone know if there is there an easy…
How to find list id numbers for products in reckon
Hi, we are using QuickBooks web connector to link reckon accounts enterprise to a web application. We have recently changed the company file and are receiving an error stating the listID doesn't match. How can we locate the updated list ID numbers for products in reckon?
Final STP
Hi, I work for a non for profit organisation and the financial year ends December 2022. I forgot to make the final pay as Final Event. Just so use to having it as June ...... How do I fix this? Wendy
**RESOLVED** 504 Gateway Time out - Reckon Accounts Hosted login issue
Reckon Accounts Hosted login issue - 504 Gateway Time out Hi everyone We are currently investigating an issue affecting the ability to access Reckon Accounts Hosted's login page at https://hosted.reckon.com/ You may encounter a 504 Gateway Timeout error message such as the screenshot above. Our dev team have been alerted…
I want to update the hourly rate for all of my workers.
I have gone into company preferences and updated the hourly rates there but these do not show when processing the pays weekly. The old rate shows so I have to alter it every week before the people get paid?? The only rate that is correct is the new employee. I have reckon Accounts Premier Thanks Rob

Reckon Accounts (Desktop)

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