Important announcements for Reckon Accounts Desktop

Upgrading to Reckon Accounts Desktop 2023 - Frequently Asked Questions ✔
Upgrading to Reckon Accounts Desktop 2023 & STP Phase 2 - FAQ's ℹ Hi everyone With the release of Reckon Accounts Desktop 2023, I've put together some key FAQ's on upgrading to the new version and STP Phase 2. When is Reckon Accounts Desktop 2023 releasing? Reckon Accounts 2023 Desktop is out now! Your 2023 download is…
🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅
Important update for Reckon Accounts 2023 Desktop Reckon Accounts 2023 has been updated with a new release which includes includes fixes for the following issues that some users have been experiencing. ✅ FIXED - The issue where one or more employees are missing in the STP file causing the STP error - Payee Record Count…
STP Phase 2 Migration Assistant for Reckon Accounts Desktop ℹ
STP Phase 2 Migration Assistant ℹ Hi everyone! The new STP Phase 2 Migration Assistant is the easiest way to get your business ready for the switch to STP Phase 2. The Migration Assistant will be included in Reckon Accounts Desktop 2023 and it will step you through the employee information and payroll items you need to…

Reckon Accounts (Desktop)

Archives for February 2023

How do I remove this scheduled payroll?
Hi, I have already created this scheduled payroll, for some reason it comes up with an out of date already completed payroll. How do I remove this moving forward to know when there is a real error when it comes up. Thanks
PAYID instead of BSB and account number
Is it possible to pay to PayID numbers in desktop accounts. There's no option to attach anything but BSB and account numbers that I can find. I'd like to change payroll particularly to PayID and also have suppliers requesting it.
inventory pricing control by import /export? is this possible?
Hi community , I have taken over ordering and stock control and the way the previous person did it was to bring up each item and change both the cost and sell price of each item. This was so time consuming and doesnt allow for things like mark ups or margins etc. This used to be a yearly exercise and maybe 100 items. For…
2021 R2 Update - Website not working
Hi All, We were subsciption payers of Reckon up until October 2022. Membership for approx 20 years. At the moment our data is being migrated to another server & with that comes the need for us to reinstall older versions of Reckon so our history is still viewable from the past. We have downloaded & installed 2021 & we now…
Installing Reckon Accounts Enterprise 2018 on Azure AVD
Hi, I've been having issues with installing Reckon Accounts Enterprise 2018 on an Azure Virtual Desktop running Windows 10 Enterprise. When running the .msi the installation is immeditly interrupted and shows the “Installtion Interrupted” screen (Please see attached screenshot). To date I have tried: Safe mode Disabling…
Should items and accounts lists have the same items?
I'm new to Reckon but have a basic understanding of accounting. I have taken on a new role and Reckon was set up by my predecessor. Shouldn't the items list and chart of accounts list be identical so payments received for goods delivered can be assigned to the the sub-categories that have been set up in the chart of…
Release update
Where do I locate the link to update my enterprise R1 to R2 Fred
Importing budget template form Reckon to Excel
We are a small Local Governmnet in regional in Western Australia. We are using Reckon Accounts Enterprise. Is there a way to import Reckon budget template/layout into excel?
Supplier Report
I need to run a Supplier report to show the names of all customers we have billed under a particular supplier. I have tried creating this report and adding the fields I need but cannot find the Customer: Job field to add to the report. Can anyone point me in the right direction, please?
Activating software - Reckon Accounts Personal Plus
Please, somebody out there, HELP. Paid my renewal subscription last Wednesday. But, cannot use my software - said I have not renewed my subscription - but have paid. Tried to contact head office since Friday. The site said Mon to Fri 9 to 5.30 only. Finally got through today. They cannot help me to activate the software,…
HELP Debt - Payroll Premier
Hi, I have a new employee commencing who has a HELP Debt (first time I have encountered this) I understand that if she reaches the threshold that we deduct additional PAYG and submit to the ATO via our PAYG payments but when setting up the new employee I am not sure what TAX Scale to select - Options that relate to HELP…
Employee paying back minus leave
An employee took annual leave in advance due to an emergency. He wants to pay this back by working his normal 38hr week (+overtime), but only getting paid for 30.4hrs (+overtime) until the leave goes back into positive. Do I process his pay as normal 38 hrs and setup the payment as a deduction, as if it's an employee loan,…
Problem in either VendorInfo or AusKey Credentials lodging STP ??
The following error messages have been returned from the ATO and need to be reviewed. You may need to make changes in your accounting product before submitting again. Error message Problem in either VendorInfo or AusKey Credentials. First time encountered this message .. would anybody know what is causing this or how to…
Super
Is there a report I can run to see if Super has been paid against certain Payroll Items EG. Travel Allowance. I wish to ascertain how much we have incorrectly paid out in Super over a period of time .
Will there be another STP Phase 2 webinar?
Session 2 is now sold out.

Reckon Accounts (Desktop)

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