-
Open Purchase Orders & Backorder Report
Hi, When modifying The 'Open Purchase Orders' report, there is no option to add a column in to show the qty of items on 'Backorder'. Is there another report I can create to show Open PO's along with how much is left on Backorder? Many thanks. Charlene
-
How do I have individual super funds shown on payslips?
I have read some of the conversations with regards to individual super funds appearing on payslips. In all areas of the payslip, where there is a reference to superannuation, it is the company's default fund that shows. This is very confusing for my employees, thinking that their super is not getting paid into their chosen…
-
Issues with preparation of BAS
I have been using Reckon for years now but suddenly on my bas only $4,800 of the $14,658 PAYG is showing. My total sales is showing $68,285 but it should read $115,431 when I run reports. What the heck is happening? I haven't changed anything and have spent hours trying to read through previous messages from others having…
-
Emailing from Reckon
I am unable to email Invoices, Statements, Remittances from Reckon Accounts Enterprise and have always been able to. I have discussed this with Reckon technical support and have been told it is a microsoft issue. I have also spoken to microsoft and they advise it is a Reckon issue. Please help as it is very frustrating not…
-
I have noticed that I can't send invoices/statements from Outlook to Gmail addresses.
Has anyone else experienced this issue and is there a solution to it?
-
What's features available and tasks can perform in multi-user mode
Hi Support team, What's features available and tasks can perform in multi-user mode? Vick
-
Features available and tasks perform in single or multi-user mode
Hi Support team, What's features available and tasks can perform in single or multi-user mode? Vick
-
Can we multi user to bank reconciliation in multi user mode?
Hi support team, Can we with more coworker to bank reconciliation when same time in multi user mode? Vick
-
Job Cost Reports
Hi There, We have a job number for each new job we do. All invoices, expenses and hours worked on this job are then attached to this job number eg; 22047 So how can I print up a list of everything we have attached to this job number? Hours work on the job. Invoice allocated to this job. Bills from suppliers allocated to…
-
Tax Code N-T error
Hi When entering an invoice and using the tax code N-T, I get the error "You will not be able to use this tax code because it does not have a sales tax item defined. When I go to edit the tax code in Lists>>Tax Code List>>N-T, I get the following error this tax code has been used, you cannot change it unless you change all…
-
Invoiceing for Reckon charges
I have been with Reckon since October 2022. I am charged on a monthly basis, but I never receive an invoice for those charges. I need invoices to prove the expenditure is on behalf of the Superannuation Fund. Who do I ask to get this done please?
-
Holiday calculation
I have had problem with the Personal & Holiday times not loading correctly. Reckon have suggested using the Workaround 2, as ( Workaround 1) did not work, to try to get around the problem. Has anyone else managed to do this with success? Is there a easier way to create a new employee profile with the same employee…
-
Email address I am sending Payslips from
The payslips I email out always have the wrong sent email address and I need to manually change them every time for every employee. As I work for several clients and have 3 different emails addresses the wrong one is selected, and I don't know how to tell Reckon to use my email address and not the company I work for. I am…
-
Credit notes and refunds
Hi there - going round in circles here. I noticed that for one client in accounts receivable there is a large credit showing. This has come about from a number of overpayments, whereby a credit note/adjustment note has been done for each overpayment from this customer, then applied as a refund and then the payment made to…
-
can't load report same time when Multi user mode
Hi Rav, I'm currently use Enterprise version on multi user mode, but i load the report on my computer, my colleague can't input the transaction in her computer on same time. would you please provide the solution for your reference. Best regards, Vick