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Setting up Salary Sacrifice item in STP2
Hi, I have successfully upgraded to the new RA2023 (desktop) and completed the STP2 migration except for Salary sacrifice. Can you please advise how should this be entered as a Payroll item. Also do I need to do anything additional to our existing Super items? Many thanks Denise
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2023 Upgrade - migration assistant
I've just updated to 2023. How to I access the migration assistant to go through the STP2 set up please?
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Setting new Budget
Hi I am setting up my budget for 2023/2024 and I have cleared all figures and entered the new figures. There is an amount that is showing up under Other Income of $1500, I have not entered any amount under this column. It is not showing on the template and I cannot work out how to clear it back to zero. I have cleared the…
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WorkCover & accrual of entitlements
Hi there, I have recently realised that Annual Leave continues to accumulate whilst employees are on WorkCover (in Vic) but Sick Leave does not. Is there a way to automate this in Reckon or will we need to manually add the Annual Leave entitlement hours each pay?
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Reports - Emergency Contact List Modifications
Hi There I'd like to add Bank Account details and Super Account details to my Emergency Contact List. I've gone to Reports and modified my list and saved it into my Memorised List and the heading are coming up but the information is not. How do I get the information and account details to appear on the list? I've attached…
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STP won't accept my full file replacement
I discovered an error in my last pay event and had to edit the pay to correct it. I just tried to do a full file replacement and it does not offer me the date of my last (or any previous) submission to replace. What am I doing wrong? Karen
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Reckon accounts Accounting
Is it best to uninstall the old version before installing the new one?
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Reckon 23 Desktop doesn't allow you to send an email in Outlook without an email address
We have started to migrate our clients over to Reckon Desktop 2023. We have been testing the features. When we go to email Mom Reports we used to be able to click email and when the address box came up, you could click cancel. This would bring up a new email message in outlook. Now you have to enter a valid email address…
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Transferring Employees
Hi We have a new business restructure which happened this FY. I transferred all the employees bar one (who will remain with company 1), the remainder were all transferred over with entitlements to company 2 and all has been well from there. Just about to terminate the employees that were transferred to company 2, in…
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can I still access my data file if I don't renew my annual subscription for Reckon Accounts Desktop?
I am thinking about moving to another accounting package and would like to know if I can still access my data file after my annual subscription is cancelled.
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Creating / Cloning / Templating Company File from existing file
Hi All, We currently use Reckon Accounts 2021 R1 and are looking at upgrading to Reckon Accounts 2023. The company file currently sits at nearly 3GB which is obviously far from ideal. I want to create a new company file using the existing company file as a template. I am aware of the function to export customers / products…
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Has the use of TOIL Payroll items changed with STP2?
We have managed TOIL outside of payroll up until now. I believe we now need to use a Leave item to manage TOIL, and report when overtime TOIL is paid out. We have installed Reckon 2023 bug fixed version today, and will run the Migration assistant once we have a few new payroll items added. Can anyone please help with the…
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High income earners who earn super above SGC-How to handle excess Super?
Hi we have Reckon with premier payroll built into it. We have some high income earners who incur superannuation above the Quarterly SGC maximum. This Super is considered part of their commissions so our accountant has advised to pay it to the employee directly as wages instead of their superannuation account (earning no…
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STP reporting errors
I have had a cracker year for stuffing up my STP reporting. I have not uploaded 2 payroll weeks and duplicated another over the 2022/2023 year. How do I fix this please? I downloaded the data from the STP portal and reconciled again reckon which is how I found the errors. The totals on the STP download does not equal…
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Duplicate Sales Receipt numbers
I have an issue – We have multiple users and this is creating duplicate sales receipts number. Is there any way to fix this? For the time being, once I identify the duplicate sales receipt, can I rename it by adding an alphabet at the end of the number. Example if Sales receipt number 12345 is duplicated, can I make one of…