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Is there an audit trail function for ITEM?
Hello Team, Just wondering, is there a way for us to know which user amended an item setting (that had to be done in a single user mode)? The Accountant Audit trail does not seem to be able to do this on an ITEM name level. Unfortunately, we recently found out in our P&L (month of August) that an item that was supposed to…
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Salary sacrifice in STP Phase 2
This discussion was created from comments split from: 🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅.
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Can I still upgrade Reckon Accounts Plus 2023 to the new version for STP 2 if I have Office 2013?
I note in the requirements for Reckon Accounts 2023 upgrade for STP 2 that you need Office 2016, 2019 or 2021. I have Office 2013 and Microsoft no longer offers those Office versions. You have to get 365. I just wanted to know if I do the upgrade will it be compatible with the Office 2013?
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i have updated to 2023 but it wont let me access the file
im on hosted reckon i upgraded the file in july and have been using the file but today i cant log in when i select version 2023 it tells me i have upgraded the file and cant log into 2022 version whats going on anyone experiencing this. ive log a ticket but the 3rd is only a few days away.
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Email issues - COM class factory
This discussion was created from comments split from: 🚨 IMPORTANT info for Reckon Accounts 2023 Desktop - Bug Fixes ✅.
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Super payment not showing in payroll tax
I'm using Reckon Hosted payroll, I entered a new employee and entered her Super company, ticked all the boxes for super to be included in State Payroll Tax, however when I print the monthly state payroll tax report her super amount is not shown, but it is shown in the Payroll totals report. This mucks up the amount payed…
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How do you do an update event for STP2?
I have had to make an adjustment to 2 employee pay slips which I have done in Reckon. How do I do an update event to make sure the STP sent to the ATO is corrected as well? I have tried to do it but the amounts showing in the STP2 portal is showing up as $0.00.
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Error GovConnect: that ABN has already been registered
Hello support, I don't know which other login will have registered this ABN 70 853 661 208 Can you please investigate and delete the other registration please? Thanks - Helen
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Can i use Reckon using windows 11 home?
I have installed Windows 11 home but can't login in. I have tried several times. Log in notification has been confirmed through Outlook and then it's showing "loading practice machine" for several hours. How can i fix this problem?
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STP2 and payroll summaries
Hi there Three Q's: 1) We have two line items in payroll for non-taxable travel allowance up to $5,000pa. They have both been set up as Additions to Net Pay with exactly the same the tax codes - 'Allowance - cents per kilometre' However, when we print out our Payroll Summary one appears in Gross Pay, and one appears in…
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Super Rate still at 10.5% on Super Details screen for new employees only
Hi Team, The default rate is 10.5% on the Super Details screen when I am adding New Employees after 1st July 2023. The Payroll Item list has 11.0% on it, so I am not sure why new employees from 1st July 2023 have a 10.5% super on their card. Hope you can help. Thanks
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Payroll Item
On my Payroll Summary I have 2 payroll items that are Addition allowances that appear in the Gross section that I wish to have shown in the Additions after Tax on the Payroll summary.. These payroll items are Meal allowances which are not taxed and are not shown on the Payment Summaries and nor are they included in the…
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Can we have desktop on two locations
Hi - We are on Reckon Accounts Premier 2023 - 2 user license. I need to give access to our Reckon account to a UK destination. We have been purchased by a UK company and they require access to the file. As it is a two-user account - is this possible & how do I go about that? Thank you in advance!
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Logging into the Reckon Portal using Google SSO
When I try to upload the STP file using Google I get the msg - Access blocked: this app's request is invalid. So I decided to set up by going through Reckon. Set it up. Now it appears that someone has decided that this is my first time connecting to the ATO and wants data filled in. I do this and it tells me that my ABN is…
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Can somebody please expalin how I can get my PayPal account data into Reckon Accounts
I am trying to get my PayPal transactions imported into Reckon Accounts (Desktop). Ive called tech support and they say contact PayPal and PayPal say contact Reckon , so I'm in a no win situation. Can somebody shed any light on this please