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How to delete STP 2 file on Govconnect
I had to correct a payroll error but have already uploaded the STP2 file on Govconnect. I uploaded the new file but the old file was still there. How do I delete the old file?
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Unable to save to PDF after 2023 R1 Update
Updated to Reckon Accounts 2023 R1. Now unable to save to PDF, get this error: Problem: Reckon Accounts could not save your form as a PDF file. Do one or more of the following: - Trying saving the form again - Close all other open programs and then try to save the form again - If the form does not display correctly in…
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Child support deduction as a percentage in payroll
Hello We have just changed over to STP2 and the child support payroll deduction is now showing as a $24 deduction instead of a 24% deduction. How do I update this please?
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Permission to email Supplier Remittances
We use Reckon Accounts Enterprise 2023 Multi User and we want to give permission to our Accounts Payable and Accounts Receivable staff members to be able to print and email Supplier Remittances. We thought we had all the settings correct but the following message appears: "You need 'print' access under cheques to perform…
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⌛ Have you upgraded to STP Phase 2 yet? The clock is ticking.. make the switch by 30 September!
Are you a Reckon Accounts Desktop user? Don't forget to make the switch to STP Phase 2 before 30 September! Over 68% of Reckon Accounts Desktop customers have successfully completed their upgrade to STP Phase 2. Its essential your business completes this transition by 30 September 2023 to remain compliant. Don't worry…
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Upgraded to Reckon Accounts Desktop 2023? Here's a few important things to know
Hi everyone! Congratulations on upgrading to Reckon Accounts 2023! 🎉 Just as an FYI we've put together a little collection of key info that will be handy for you to know 🙂 How do I handle all-purpose allowances with overtime under STP Phase 2 with Reckon Accounts Desktop? Check out our help guide for detailed information…
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Claiming the GST on Inventory prepayment in previous period
Hi. I made a prepayment to a supplier for inventory before EOFY, and put it to an expense category account (without any GST) so it is on my P&L for tax purposes. Now I have the invoices for the goods that have arrived and want to claim the GST, but don't know how to enter them. Some of the help files say I should create an…
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Customised templates
I have set up an invoice template in Reckon with our company logo and details, but when another staffer logs into the file and tries to use it, the logo doesn't show. I have confirmed that they are using the correct template. Any suggestions please?
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A personal expense to be deducted from the weekly pay
Hi I sometimes get an employee asking for favours like paying for their personal expense like car registration. How do I process my reimbursement in the weekly pay so it gets deducted from their nett pay. How do I set up an item in the payroll so it shows a deduction that would be taken off from the nett pay. I set up an…
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New employees are missing from STP Lodgement screen -Reckon Premier
I have new employees (started after STP2 migration) and they are missing from the STP Lodgement report in Reckon Premier Desktop. Do I need to do something when setting employees up to ensure they appear?
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Payroll Liability
Hi Could some pls advise how to clear the following payroll liability. Scenario: When an employee does not provide correct resignation notice we deduct 1 weeks wage. At present it is assigned to Payroll Liability account 2100. Is this the correct set up for this deduction? How do I clear this liability and to what account.…
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Reckon Error 1467830137
Hi all, Recently we are keep facing the following error in our Reckon Enterprise: Appreciate if anyone could advise us what is the issue cause this error and how to resolve it. Thanks in advance.
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Final pay event showing as not tax ready
I've submitted a final pay event in Reckon GovConnect and it shows that it has been successfully submitted, however when I go into my MyGov account it shows as 'not tax ready'. Any clues how to resolve this issue please?
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Updating retail /sales price
Hi everyone. So, when I enter a bill for incoming stock and the price is different, Reckon is updating my purchase price to match, but not my retail price. I have a standard markup... Is there a way to automate this ?
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Can I downgrade my Premier subscription to Reckon Accounts Plus?
I have switched my main Reckon data file to another accounting package, however still have two small companies that will continue to use the Reckon software. Can I downgrade from Premier to Accounts Plus and still have access to the historical payroll and multi-currency transactions in this main file?