Hi. I have sent a Reckon Mate invitation to one of my employees (myself as a test), however, when I went to download Reckon Mate on my Samsung phone, it says "This app isn't available for your device because it was made for an older version of Android". Is this correct? Thanks, Kristy.
I have accepted my invitation to Reckon Mate App and once logged into the app, I get the message "No employee access to any books" . How do I rectify this?
I have sent Reckon Mate invitations to our employees. They have downloaded the app and created a login/password but the message they get is "no employee access to any books". Is there something else I need to do or is the app not available for use yet?
They have received invite, downloaded the APP and it won't let them go any further saying the need an invite from employer! And then there are those employees that I've tried to invite band it initially comes up as successfully invited but they don't move off the to be invited list and don't get the email invitation......…