Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

Reckon One

Archives for October 2015

FYI....BAS Tracking,& Jnl entries don't work in Reckon One.. the ongoing Saga of Reckon One
Well frustrated with this product again.... after spending hours on the phone waiting for and talking to a lovely Tech support guy, he now understands my previous post months ago that there is no way to enter a BAS in Reckon one Properly (GST collecet/paid) by either a 'make payment' or billl as the GST accounts don't…
Lock Off Date invalid
Trying to transfer funds between accounts in Reckon One and get the following message: X The value 'Wed Sep 30 2015 00:00:00 GMT+1000 (AUS Eastern Daylight Time)' is not valid for LockoffDate. X The value 'Wed Sep 30 2015 00:00:00 GMT+1000 (AUS Eastern Daylight Time)' is not valid for LockoffDate. It is only happening when…
Transfer between bank accounts not working
I am trying to allocate a transfer between two bank accounts and I get the following error. I have locked the recons on 31 Jan, but my transfer is after Jan - why does it not want to allow me to allocate a transfer?
Reckon One - Invoice Customisation
Hi everyone! As part of our ever evolving cloud software Reckon One, we are pleased to advise we have added new functionality in our most recent update on October 19. Check out the new features available in our first phase of invoice customisation below. Reckon One users will now be able to show or hide certain sections of…
Reckon One - Duplicate Customer Adjustment Notes
Hi everyone! As part of our ever evolving cloud software Reckon One, we are pleased to advise we have added new functionality in our most recent update on October 19. Reckon One users will now be able to create a new customer adjustment note (CAN) using the data from an existing CAN via the Make a copy option Things to…
Reckon One - Duplicate Bills
Hi everyone! As part of our ever evolving cloud software Reckon One, we are pleased to advise we have added new functionality in our most recent update on October 19. You will now be able to create a new bill using data from an existing bill via the Make a copy option. Things to note:* The Make copy option is only…
Where do I find credits in Reckon One?
My customer paid to much - I entered the required amount in the allocate window - and the rest came up as "Issue a credit" - where do I find this credit and how do I reimburse the customer?
Reckon One BAS statement problem
Hi all, I have just changed over to Reckon One from a old QB desktop. I have been through and entered invoices and bills from 1/7/15 till yesterday and run a P&L and BAS statement is not showing any income for the qtr as well as wrong expenses. Help please.
Multiple Invoice Templates
I use multiple different invoices for different customers (Wholesale vs retail customers) Each invoice type has a different logo. I am having serious doubts about buying Reckon One until I am able to have different invoice templates. It wouldn't be hard for Reckon to set up!
HOw do you run a BAS report in Reckon ONe?
HOw do you run BAS report in Reckon one? With PAYG summary as well.
What happens to reconciled transactions if I delete all of the rules?
I have a client who has created 150 rules (most of these are unnecessary). What happens to the transactions that are already reconciled if I delete all of the rules and start again with the rule creation? Do the transactions get unreconciled?
Reckon One - Invoice logos
The purpose of this post is to share some information regarding what happens when adding a logo to an invoice in Reckon One. The 19/10/15 update for Reckon One included some invoice template changes. One of the changes was increasing the allocated area for logos on the invoice templates. Note: The information below relates…
Reckon One Enhancements (19 October 2015)
Hi everyone, As part of our ever evolving cloud software Reckon One, we are pleased to advise we have a number feature releases which are now live. These include: Duplicate Bills You will now be able to create a new bill using data from an existing bill via the Make a copy option. Duplicate customer adjustment notes…
I'm trying to email an invoice. When I go to email history it says the status is "processing". Wha
I've just started using Reckon One
An employer (supplier) is retaining $1000 of money owed to me (including GST) for one year to cover
An ex-employer (supplier) is retaining $1000 of money owed to me (including GST) for one year to cover any expenses relating to my workmanship (repairs etc). How do I enter this? As a journal entry? Is accounts payable the applicable account?

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