Important Announcements for Reckon One 📢

The Reckon Payroll App is now available for Reckon One users upgraded to Reckon Payroll! 📱
We're excited to announce Reckon One users who have upgraded to Reckon Payroll can now access Reckon Payroll from your mobile, with our free companion app! Process pay runs, manage leave and STP reporting from your smartphone. All your data syncs seamlessly across devices, giving you the ultimate flexibility to manage your…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…

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Archives for March 2016

Reckon One Enhancements (24 March 2016)
Hi everyone, Our Reckon One team have implemented a series of enhancements to our cloud solution Reckon One this morning which are now live! These include; Ability to delete imported bank transactions Reckon One now provides the ability to delete imported bank transactions which haven’t yet been allocated or matched.…
Supplier Adjustment note allocating to bank transaction and SLOW performance
I have got a supplier refund in the bank transactions - I cannot post this against the supplier (as it wants to apply to a customer) so I have created an adjustment note but cannot work out how to apply the bank transaction (which has come in via bank feed) to this. I am new to Reckon One - long time user of Accounts,…
Bank Feed Matching
Where an invoice has been paid & the amount is shown in Allocated Bank Transactions as unreconciled why can't I do an Allocated Match with an identical amount shown in New Bank Transactions that has been downloaded in Bank Feed. Tony
E0000000027: Tax code can't be entered for non-taxable items. I am receiving this error on and off
E0000000027: Tax code can't be entered for non-taxable items. I am receiving this error on and off this time I cant get past it I have tried a work around this client is unregistered for tax. Why is it still coming up when I see it is an error from 2 years ago? How do i fix it I am only trying to put in bank interest which…
I have two Books in Reckon One. I can't open/access one of them.
I opened a book a month ago. This one does not appear in the "Choose a Book" screen but I was charged on my credit card for it - where has it gone????? Do I now have TWO books I'm paying for..??
Does Reckon One also include share prices
So I got an email to trial Reckon One. I use Reckon Personal Accounts 2016. Is it possible to transfer entirely (including all attachments and stocks & shares) to Reckon One?
Errors when running account enquiry reports - Reckon One
This was working fine last week but this week when I try to run an Account enquiry report it says 'An error occurred while processing your request.' Why is this - Is there a fix?
Saving BAS to quickbooks online
Quickbooks online will not save my BAS data stating that the date must be the first date after last quarter, l have checked and l have right date, how do l rectify to save. Thanks Bec
differing+transaction+and+reconciliation+dates+on+Mac+
I use Reckon One with a direct bank feed on my Apple laptop. The actual transaction dates in the " selling" section are correct but the reconciliation dates ( in banking screen) are one or sometimes 2 days out from the correct dates. This will give me problems at BAS time. The development team is aware of this but has not…
Reckon One Enhancements (4 March 2016)
Hi everyone, Our Reckon One team have implemented a series of enhancements to our cloud solution Reckon One this morning which are now live! These include; Banking inline editing enhancement The "New" tab in the banking screen shows imported transactions. You can allocate these as new transactions in the book or match them…
Trial Balance report
I am trying to give my client a Trial Balance report for the last quarter but when I run it for last quarter only it keeps giving me totals for the past 2 quarters (even though it states for last quarter only). This is giving me inaccurate data to pass to him. How do I rectify this? Am I using the wrong report?

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