Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

Reckon One

Archives for July 2016

I haven't received any data from all my bank feeds since July 19,
I haven't received any data from any bank feeds on my Reckon One account (more than one financial institution) since July 19th, haven't changed any settings, can anyone advise?
suspense account
can someone please tell me how to create a suspense account
I can't do a bank feed through that Yodlee it just keeps trying to connect then nothing.
I can't do a bank feed through that Yodlee it just keeps trying to connect then nothing. Also whats the point of a bank feed when you have more than one account & it only lets you access one
Purchase Orders in Reckon One
When will we see a purchase order feature in Reckon One?
It would be good to be able to have a default note on an invoice rather than cutting and pasting inf
Is there some way a default note can be added to an invoice without cutting and pasting each time?
How do I make our phone number display on the invoice header?
Our business details have been listed in the general settings but the invoice only displays th business name and ABN. How can I include the phone number?
My 'buy now' button doesn't show on any trial books. Why is this?
Hi Reckon Community, is anyone able to tell me why I wouldn't see a 'buy now' button on the bottom of my trial books? The only I option I have is 'settings'. I have only started using Reckon One in the past week and have the one free book for my business plus approx 5 trial books in progress. None of these trial books have…
Introducing Funds
How do I go about introducing funds from my personal account into my business account? As my primary income is currently supporting my business, I need to introduce funds on a regular basis to enable me to keep operating but cannot list these funds as sales. Any advice appreciated. Thanks
How do I send an invoice to multiple email addresses in Reckon One?
How can I enter multiple email addresses to a contact in Reckon One? We have customers that ask for their invoices to be sent to a couple of contacts. I have tried , and ; between email addresses but it keeps telling me correct format required
Supplier Credit Notes Reckon One
So I have a few supplier credit notes I wish to enter. There is a option for Bill Credit but it won't let me save these. The reply I got previously wants the credit entered through Make Payment then allocate to a bank account which is not right as I am not receiving a refund. Any help around this would be greatly…
CBA - Mortgage advantage home loan- Bank Feed
Hi All, I am looking into the Reckon One product and was wondering if anyone has integrated CBA home loan feeds, in particular the mortgage advantage product and associated offset account? Thanks for your help. Regards, Mark
how do I deal with Petty Cash
New to this app, a Quicken User for years. How do I deal with Wallet or Petty Cash at hand? There's no category for cash, just Credit Card or Bank Account. Help
Payroll issues - first time
I am currently trialling reckon one for my business. When processing a payrun, Reckon One is telling me pay run is paid. But by processing the payrun ive created a payroll liability rather than a credit to Bank. When selecting an employee under contacts, and selecting employment tab, I see theres a section for entering…
Error Message on Entering A Bill
I am trying to enter a bill and keep getting the following - An Error Occurred while determines updates to debtor/creditor data. What does this mean? Has anyone else had this message. I switched to Reckon but am seriously considering changing again as it is always slow and I keep getting constant error messages.
Reckon One-error saving invoice for this cashbook.
Reckon One- I receive this message "error saving invoice for this cashbook" when I am saving any information or receiving money. Does anyone know how to fix it?

Reckon One

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