Important Announcements for Reckon One 📢

The Reckon Payroll App is now available for Reckon One users upgraded to Reckon Payroll! 📱
We're excited to announce Reckon One users who have upgraded to Reckon Payroll can now access Reckon Payroll from your mobile, with our free companion app! Process pay runs, manage leave and STP reporting from your smartphone. All your data syncs seamlessly across devices, giving you the ultimate flexibility to manage your…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…

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Archives for October 2016

how to set up pay schedule
I have gone into settings and filled out the pay schedule part. When i go to set up a pay schedule it wont let me saying I need to fix the settings? Please help
Pay set up
What to I put in the pay item tab. It wont drop don and suggestions???? Need help ASAP
Loving Reckon One
I started using Reckon One yesterday with a steep learning curve, entering all transactions and Payroll from July 1 and just now completed the BAS for my company. I have used many different programs as a bookkeeper for many different employers over 30 years and always chose MYOB for myself. However, MYOB has become so…
Inputting items that I sell
When I input items that I sell, should I put the price in that I get it for and then add a markup on the estimate, or should I put it in the system with the markup on it? I only ask because I am wondering if it messes with the profit and loss figures? Thank you in advance for help
Is there a way to edit a bill you've already saved in ReckonOne?
Hi! I'm wondering how to edit a saved bill in Reckon One - I just need to amend the date of the invoice. I've already saved and marked it as paid. Thanks.
Error 2618
Hi, just commencing the 30 day trial and facing the 2618 error code. Is the only way to sort this by calling support? Cheers.
Undo pay run error
Hi! I was trying to undo a pay run when this error came up: Any ideas? Help would be greatly appreciated! :)
Monthly PAYG WH in Quarterly BAS - Reckon One
On my quarterly BAS I usually submit my monthly PAYG WH. On Accounts Hosted, the BAS prefilled this correctly for me. On Reckon One (I have recently switched) it posts the PAYG WH for the quarter, rather than the balance for the last month. Any ideas what I need to change so Reckon One fills in my BAS correctly?
i am using Reckon One and instead of having to input all of my re occurring transactions transaction
Hi I bank with BankSA does anyone know whether I can manually upload my statements from there into R
I am trying to upload statements from my BankSA website and I think they are pdf form. Does anyone know if I can do this with pdf files
Can I upload more than one logo?
We've got our logo uploaded on the header, just wondering if there is or will be any facilities to be able to upload more images? We'd like to put our product branding logos on the bottom of the invoices?! We use Reckon One
Wages wont show in bank account
I'm sorry this might seem simple... I am new to Reckon One. I have entered payruns back to 1 July (date book starts). I can print payslips etc but when I go to check the transactions in the bank account there is nothing. No record of the pay amounts being made. What am I missing? What settings do I need to change to may…
Void an Invoice
Hi, I need help and/or suggestions. I'm new to BAS and I'm setup on accrual. I created an invoice in the last quarter. The invoice hadn't been paid and now the customer has cancelled the order. I have already done the BAS, so the GST for this sale is included.I will need to make an adjustment to the BAS, but how should I…
RECKON ONE - How do I email an invoice?
Hi everyone, This video will step you through ensuring your customer records are set up correctly for emailing and also how to email invoices. https://www.youtube.com/watch?v=PbyOmx5No8I
RECKON ONE - How do I create a ledger account?
Hi everyone, Check out our video to learn how to create a ledger account in Reckon One https://www.youtube.com/watch?v=x6zBwfPuNAM

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