Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

Reckon One

Archives for January 2017

How do I generate a report of my income types for each month in Reckon One?
Superannuation payment user guide
I can only find a user guide for paying super through NAB Super Pay, not for a 'regular' super payment. I have set up a pay run, super is allocated. Then then bank account transactions show the payment. So far so good. If I want to allocate the payment, I can either choose the "super payable" option, or the "payroll…
Reckon one invoice is there a way to insert a description with out the amount and tax lines reading
Payroll
We have just joined Reckon One and I'm having problems with the wages. I put all the information into payroll everything seems to to go through, I mark paid, but when I go to reconcile it the payments aren't there. Can anyone help? I'm sure I just have to check a box to connect it to my bank but not sure where it is.
cant log in
I made a new account to trial the Reckon One software today and have not been able to log in. whenever I try it says invalid username. I have tried logging in on a different computer and also using a different web browser but have had no luck. Not a great start when considering to use your software or not.. Please let me…
I can only describe Reckon one as wrecking ones patience, what a pathetic program
Nothing works keeps on locking me out I've had enough of this rubbish 6 weeks of pure frustration and will tell everyone I know to steer clear of this product and not be sucked in like me
How do I create a tax scale for the new “Backpacker Tax” in Reckon One?
In December 2016 the Australian Government finalised the re-categorisation of foreign visitors on working holiday visas (“backpackers”) for PAYG withholding purposes, from parity with “Residents” (Tax Scale 2-TFT) to a special category of “Non Residents” (Tax Scale 3 – Foreign Resident). Please see our Knowledge Browser…
WET and GST
Hi, I'm just trialing reckon - previously (on Quick Books) I could put in the tax exclusive amount for a product, select WET - it would then calculate the WET and add GST to finalise the invoice... On reckon I can select WET, but it doesn't then calculate the GST on top of the final amount - there must be a way of changing…
Can I send bulk emails to customers to remind them of yearly servicing
I am looking at sending emails to my customers whose cars I serviced last year. i would like to know if it is possible to send a bulk email from Reckon 1 to perform this task? If it is possible, where would I go to initiate it?
How do I create an 'Item' within Payroll?
We gave our employee $100 cash ahead of me processing his pay. How do I show this in Payroll? Is it in 'Deductions & Employee Super Contributions'? If so, how do I create the 'Pay Item'
How can I print an invoice list with totals in Reckon One
"can't load reckon one program"
I am having no end of trouble actually loading Reckon One program. I can't get past the "We've sent an email to..." because there has been no email sent. I've tried using Chrome and I.E. browsers but no luck. I just want to be able to download and pay for the program so I can start using it. I have been in touch with Tech…
Bank feed data missing
My bank feed data is missing a number of transactions for a 4 week period in October. November and December are fine. I'm nowhere near my transaction cap. So I manually downloaded the bank transactions from my bank and uploaded it for the missing period. Now all non-allocated transactions (from the automatic feed) are…

Reckon One

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