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Exporting Files in Reckon One
I been looking everywhere and can not find where I would be able to export any of my files from Reckon One to Excel. Is this a feature and I am not seeing or is it non existent. If not ,why and if planned for the future, when?
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Reckon One will not save my changes in Invoice settings.
Every time I have tried to make a change in the Invoice setting I am continually getting the same message and only way out of that area is then to click on the Continue without saving. This is working out to be a very frustrating month so far with Reckon One. I can not believe the number of times I have had issues and have…
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Trying to create invoice template on Reckon One - error message
trying to set up invoice template on new book and keep getting this error- Error setting invoice setup details Length of LOB data (259799) to be replicated exceeds configured maximum 65536. The statement has been terminated. Need help
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New book paid for but not anywhere
Signed up for a ReckonOne account and paid for this months payment today. No book is anywhere! I an only access the demo book. This is really bad. 4 phone calls to the 'help' centre and no answers. They have no idea. They can see where the money has been paid and my bank account reflects that. So much for a easy and simple…
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can't send emails?
Using Reckon One. I usually send remittance type emails from the Bills - Send emails screen. As of yesterday, and again this morning, upon hitting the 'send' button, I'm getting an error message: An unexpected error occurred! So not able to send the remittances. Anyone else having this issue? Anyone got any ideas on…
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Allocate PayPal fees to paid invoices (not via R1)
Using R1, I am creating invoices on my website, and receipting only via PayPal. I am entering the full invoice into R1 for each transaction (x). Of course PayPal takes a cut, so I am left with x-fee. How am I best to account for the shortcoming, or fee on each invoice? I have reviewed thread…
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Generating TAPR in ReckonOne- Told to create legal name for book??
Hi- I'm trying to generate my first TPAR (for 2015-2016- late yes!!) through ReckonOne But I keep getting a pop up that says "please set a legal name for this book before creating a TPAR" Which I have no idea what that means nor how to do it!
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Sole Trader without PAYG payments - how do I record a tax refund?
I am a sole trader (part time) with a small business that does not attract PAYG payments at this time. I don't record any payroll or Tax Withholding etc. So how do I record a tax refund from the ATO? I did a journal entry but for some reason the refund comes up as a liability in my balance sheet. That can't be right!…
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I made a new account to trial the Reckon One software today and have not been able to log in.
I made a new account to trial the Reckon One software today and have not been able to log in. Whenever I try it says invalid username. I even created a second username. I I searched this community and this same issue was occurring two months ago! Not a great start when considering to use your software or not..
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Idea, linking an item to a customer
99% of my customers are regular monthly customers and pay the same amount each time. I have set up items for each of them. It would be great if you could allocate the item to the customer so that it loads the default item each time you created an invoice. The same as pay items are automatically allocated to an employer…
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RECKON ONE - How do I make a General Journal entry?
Hi all, This video will guide you through the process of inputting a General Journal entry https://www.youtube.com/watch?v=bAFnDJ4WjJQ
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Reckon One Enhancements (14 March 2017)
Hi everyone, Our Reckon One team have delivered an update this morning which brings in new functionality, the key highlight being Customer Statements. Check out the full details of the update below CUSTOMER STATEMENTS Customer statements are now available in Reckon One! Customer statements are available as part of the Core…
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Reckon One 'Add Payment'
I am adding payments for December 2016. I have transactions from 1/12/2016 to 31/12/2016. My default payment entry date is 30/11/2016. Why?? I've nominated to work in December 2016? Each time I enter a new payment, the default date returns to 30/11/2016. Why not default to the date of the previous payment? Or why not allow…
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Adding payment issues
Reckon One Adding Payments There appear to be some bugs with this module. 1. Selecting 'Hide Reconciled' doesn't hide them. 2. When selecting a date range such as 1/11/16 to 30/11/16, the default date that appears in the box is 31/10/16. Why???? 3. Why are new payments or receipts entered in to the system are automatically…
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window envelopes
I have moved from Reckon Premier to Reckon One. It is pretty good but has many features missing - to be expected, I guess, since it is, comparatively, a fairly low-end product. However Reckon are touting it as a genuine alternative. One irritation is that address data on its Invoices do not fit standard window envelopes.…