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ReckonOne has utterly failed the day before EOFY
For no good reason, as of this morning we are unable to create an estimate (the button has disappeared,) create an invoice (again, the button is simply not there) and our bank feeds aren't there at all... there is no New button, and the Bank Feeds. It's like we've been moved to the basic version of the product... although…
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how to create directors fees and what is the procedure
Hi Guys If anyone know the how to create pay category for directors fees please share them. Thank you
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Payroll with Reckon One is stuck on Processing Status for 24hours
It has been 24hours that I have had this issue. We went to process the final pay for 2016-2017 financial year yesterday and when we hit the Create Pay run button it went to the screen Payroll > Pay runs. The status is still processing with the three red dots beside it moving. I have sent a request for help but no response…
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I'm trying to do invoicing and need the 'price' of the item to be pre tax amount
I'm trying to do invoicing and need the 'price' of the item to be pre tax amount then the 'tax $' to have the total tax then the 'amount' to be the 'price' amount and 'tax $' amount added together. instead it is coming up with the 'price' and 'amount' as the same? please help!
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RECKON ONE - How do I search for a transaction?
https://www.youtube.com/watch?v=ZYWCUFFLFDQ
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RECKON ONE - How do I claim fuel tax credit?
https://www.youtube.com/watch?v=ssqQI-uS2F0
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Reckon One UPDATE (28 June 2017)
Hi everyone, Hope you're all having a productive EOFY, just a heads up to let you know Reckon One has received an update this morning which includes the compliance update. TAX UPDATES 2017-2018 Tax, HELP and SFSS rates have been updated for the 2017-2018 financial year. PAYMENT SUMMARIES 2017-2018 Payment summaries can now…
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won't save
My system is having a lot of issues saving, enter bank payment hit save nothing. change date on payment hit save nothing. What is going on please..
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Still can't login with ISO
Haven't been able to login to reckon one from any of my apple computer iPad iPhones for the last 4 weeks. Have tried Firefox chrome and safari none work. Help line saids they will look into it and call me back. I'm still waiting. Sick of calling them for no response. Completely over this software and will be demanding a…
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RECKON ONE - How do I create & process an Estimate?
https://www.youtube.com/watch?v=QYfgW--ON4c
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RECKON ONE - How do I delete a payment from an invoice?
https://www.youtube.com/watch?v=STp9T2YX8HQ
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RECKON ONE - Claiming a GST refund on your BAS
https://www.youtube.com/watch?v=5FU1KpkXV8I
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GST
Hi new to Reckon One, but have been using Reckon Hosted for a few years. When checking my GST collect and paid and can not see GST from Customer adjustment notes included in either of these amount and my past BAS does not equal I think because of this. Am I entering the adjustment note wrong, would appreciate help please.…
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salary sacrifice for super
Urgent! Using Reckon One, there's already a payroll item called Salary Sacrifice for Super which is Active however I can't get it to appear on my pay run. I've tried adding it to Earnings & Leave, Deductions & Employee Super Contributions, and Company Summary. I've also tried adding a new SS item but the same happens. I…
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How do i record a supplier refund please?
Using ReckonOne, newest version, Core module only. Very new to this process and am having difficulty finding relevant process videos that answer this very likely simple question. I have a credit receipt from a supplier for returned goods. Original invoice did NOT have an 'Item' recorded against it, so the only transaction…