Important Announcements for Reckon One 📢

📢 Important Update: STP Phase 2 & Reckon software
IMPORTANT UPDATE: STP Phase 2 for Reckon software We contacted you last year to advise that Reckon had secured a 12-month deferral for all our customers and partners to start STP Phase 2 reporting from 1 January 2023. This deferral has now been extended by the ATO for a further 6-months. This extension will allow us to…
Introducing.. the NEW Reckon Invoices App! 📱
Introducing the NEW Reckon Invoices App! We are really excited to share the release of the all new Reckon Invoices App! The Reckon Invoices app is a free companion app for businesses using Reckon One Invoices. With the Reckon Invoices App you can create and send invoices on the go. Your data is automatically synced to…

Reckon One

Archives for January 2018

I'm after an expanded version of the ageing payables summary. Many thanks!
How do I obtain a report that shows the ageing of accounts payable by vendor and also details the breakdown of invoices that make up the balances. I'm basically after an expanded version of the ageing payables summary. When i export the A/P ageing detailed report the invoices are there but not sorted by supplier. Many…
Can't edit or create new invoices or bills?
Today I can't seem to create new bills or invoices.. I managed to create a new supplier contact but that was a mission! I can't add lines once I have selected the customer or supplier... very strange. Anyone have any ideas why this might be?
My ABN Number no longer appears on invoice
I've selected option for my ABN number to be included in header for my professional invoices. The ABN number appeared ok on previous invoices, however now doesn't come through. It's an ATO requirement. What do I need to do to fix this?
I am considering changing from accounts hosted to One, is it easier to track time using One than Hos
I am considering changing from accounts hosted to One, is it easier to track job costs and time in One. I have a had a look at the tracking in Hosted which I am currently using and it looks quite difficult. Can you just add material costs per job .
Sole Trader - How to deal with personal transactions in Reckon One?
I am interested to know how I might simply manage personal banking transaction in Reckon One. I am looking to use this product for my daughter and her partner who each operate as sole traders selling their services in different fields . So they will have a Book each. Each doing quarterly BAS statements I will customise the…
warning getting transaction summary error
through bank data- although have 'signed up' and have passwords etc- not coming through to reckon program
Drop Down List Flicking - Unable to Select item in Reckon One
Often while in the Reckon One file, when selecting a drop down list of anything (eg expense accounts in bank feeds) the list will keep flickering up and down which means I can't select what I want. I've tried typing in the relevant list item, and it still will flicker up and down. I have to wait it out, and then it'll…
Hello, Is it possible to easily import a .QBW file created with Quickbooks Pro 2008-2009 into Reckon
changing bank account opening balance in reckon one
I am trying to change the opening balance of a bank account and when I do it gives me this message * Another bank account with the same bank details already exists. There is only one bank account with this name in my file and it wont let me past this point. Any ideas? Thanks
Is there a WRITE CHEQUE function or similar in reckon one?
Since downsizing our business have moved from Reckon Hosted to Reckon One. I am looking for a write cheques function or similar as I am assuming I don't need to enter everything (even small incidental business purchases) as a bill and then proceed to pay that bill. Can somebody please point me in the right direction as I…
is there a problem login with reckon one ATM
I am able to get to the web portal, but once I try to open one of my books, "Can’t reach this page". I have tried on different browsers with the same result. I am able to with my phone, as well as being able to last night on the desktop. Did something happen around 11.30pm last night.
Super over 2 payruns
I have ReckonOne Payroll lite. I am paying fortnightly. I have some employees that over the 2 pay runs (1-15 and 16-31Dec) have earned more than $450 but the super is not calculating. If they earn over $450 within a fortnight it calculates but not over the month ie two payruns. I have checked that in the employee set up…
Pay Invoice Link not working
The Pay Invoice link on the email is not linked (text only) - Payment Services shows PayPal account is active. - Money In shows Approval Process is Disabled (and greyed out) Help, I have a heap of invoices to send out today and no way for customers to Pay the Invoice. Is there something I've missed? How do I get the Pay…
Fortnightly pay not adding together to allow super to be calculated
I have ReckonOne Payroll lite. I am paying fortnightly. I have some employees that over the 2 pay runs (1-15 and 16-31Dec) have earned more than $450 but the super is not calculating. If they earn over $450 within a fortnight it calculates but not over the month ie two payruns. I have checked that in the employee set up…
Email address does not display in full on the invoice.
Comments: Hi for some reason my email address does not display in full on the invoice - missing the '.au'. Can you please advise how to fix. Email and web address both have '.au' in the field Settings › General › Book settings Email address is xxxx.xxxxxx@xxxxxxxxxxxx.com.au, is to many characters the issue?

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