Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

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Archives for February 2018

BAS report - need to delete a draft report
I use Reckon One. I ran a BAS report in early Jan just to get a vague idea of what we were going to owe. There were some mistakes that were identified between then and now which have been rectified, however now it won't let me re run the BAS report. It is currently a draft. Is there anyway this can juts be deleted and…
incredibly slow
Hi. I have a around 400 transactions I need to reconcile (first time user), and each transaction is taking around 5 seconds. This is painfully slow. I've been doing this all day, and its now 10pm at night. Is there a way to match all transactions at the same time without doing each one individually? It seems that either…
Account Enquiry Report - Reference and Description fields
Hi. A question for Reckon - earlier questions have been asked (over a couple of years, I think) about the document & line item detail available on the Account Enquiry report and the answer has been "sorry, this is not available." I'm wondering if/when you intend to do something about that? I use both the Reference (Header)…
Upload QBM file to Reckon One
Trying to upload a QBM file from Reckon Accounts Hosted, to Reckon One due to sale of business?
Test login for Reckon accounts hosted
I'm currently using Reckon One but am looking at possibly upgrading to Reckon Hosted accounts. 1, Is there a Test Login to try out the product? As I don't want to setup a new account for a free trial. 2, Will it be easy to change from Reckon One to Hosted Accounts and would all my data be available on Reckon hosted…
Invalid Tax ID - Reckon One - how far back can I Process Payroll?
We are processing a client's 2013 accounts in Reckon One. I've setup Payroll, and the employee's, but when I go to do a payrun it comes up with an error 'Invalid tax id for employee xx' It won't work out the PAYG tax, nor will it allow me to manually enter the tax. The TFN is correct, I've tried using 000000000 TFN…
Help with salary packaging(mortgage, rent etc) in reckon one hosted
I have just moved to reckon one hosted and need to set up salary packaging(not super but mortgages, rent etc) Does anyone have any procedures i can follow, have spent an hour trying to find a simple solution
Estimate Markup Glitch
Reckon One - When creating an estimate we would like to adjust the markup as required. Every time a % is entered it defaults to $0.00 once line is entered. e.g. %20 entered, markup changes to $0.20 once line entered.
Monthly pay
I created an unscheduled pay run in February and now trying to create my normal monthly pay for February however it comes up showing March. The only way I can create another Feb pay run is if I call it unscheduled. Is there any way this can be fixed?
Delete BASS draft
how do I do this so I can start a new one after correcting tax codes?
Trading Name not Displayed on Invoice
How do I display a Trading Name on Invoices? So far not happy with customisation! For example..... Every word is the same font size Cant arrange anything, unlike Reckon Desktop The logo is pixelated, spent almost 2 hours resizing, still not the best image. Cant change "Ref# "to "Purchase Order." just to name a few....... :(
RECKON ONE - Navigating the Reckon Portal
This video will give you tips on navigating the Reckon Portal and quick tips on how to make the most of its features including sharing, book status, updating your details & more! https://www.youtube.com/watch?v=LXGMqRjrpK8
RECKON ONE - Introducing your Reckon One book
This video will take you through geting to know your Reckon One book. Explore the features, functions and various area of your brand new book. https://www.youtube.com/watch?v=51QVtJcd2Jk
RECKON ONE - Getting started with your book
Before you jump in to Reckon One, you will need to configure your Reckon One book. This video will take you through the easy steps to fully configure your Reckon One book exactly as you need through the new Reckon Portal. https://www.youtube.com/watch?v=86Fv0FYHuGI
Starting new book in Reckon One
Hi everyone, I am just starting out as a Bookkeeper and am new to Reckon One. I'm setting up a new book for a not-for-profit organisation that I volunteer with and I need some advise on the best way to go about it. The financial year I'm using is 1 July 2017 to 30 June 2018 and I am using projects to track the costs and…

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