Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

Reckon One

Archives for April 2018

Best Practice for Uber Drivers
What is best practice for recording transactions for clients like Uber drivers where receipts are net of fees etc? I have recorded the receipt less fees in one transaction but it doesn't account for the GST correctly (ie: the GST on Sales and the Sales themselves are reduced). I'm using "Receive Money" not creating an…
Trying ReckonOne for a sport association, having some procedural issues.
I'm trying out ReckonOne for a sports association that I'm the treasurer for. We've been using a cash book style spreadsheet for years and while it works, I've been wanting to move to a cloud accounting system for redundancy mainly and hopefully ease of transition to the next guy. Some niggly things though. 1) We are an…
How to access Accounts Hosted data on Reckon One?
We have been with you for last nine years, starting with Quickbooks Accounts, then to Reckon Accounts and currently on Reckon Accounted Hosted. It has four companies on it. With the change in business needs, we will not be renewing Accounts Hosted at end of October 2018. Instead would like to go for Reckon One (Core +…
RECKON ONE - How do I submit a Reckon One idea/feature suggestion?
https://www.youtube.com/watch?v=g8mQbyqJDD0
RECKON ONE - How do I process Long Service Leave (LSL)?
https://www.youtube.com/watch?v=P93cBNYbV94
Bankfeeds doubling up on transactions
My bank feed refreshed today but when it refreshed it brought in transactions for the past month which included two weeks of transactions that have already been brought in before and reconciled. How do i prevent in from bringing in transactions multiple times?
Invoicing Subtotal
Im using Reckon one to run a small glazing business. Im very new to it and am struggling to find the invoice style I want. I need the GST added to my invoice at the bottom with the total rather than with each item on its line. How can I go about this? Thanks
app estimates
i cant view or create estimates in the mobile app?
HELP - REPORT ERROR "An error occurred while processing your request."
Help please! I keep getting intermittent report error "An error occurred while processing your request." for various reports including transactions, financial, bank rec, etc. Tried various ways of drilling down to the reports and various date ranges.
Hi, there is no amount field when entering a cash payment under Make a Payment
I am using Rekon Small business and wish to enter some set up purchases under "Make a Payment". There is no amount field where I can enter the figure. I have tried ticking and unticking the box but it does not provide a field for me to enter the amount.
Email a PDF invoice
Hi all, can anyone email a pdf invoice out with the 2018 update ? If so let me know as I cannot do this anymore as of today Thanks Debbie
RECKON ONE - How do I process Long Service Leave?
Setting up Long Service Leave (LSL) in Reckon One Long Service Leave requires slightly different handling than other payroll leave items because of the special legislative conditions that apply to it. It does vary from State to State and between contract conditions. You should speak with your accountant for any specific…
cant access charity account
My friend asked me to help with her charity accounts. When I try to login with her username and password, Reckon automatically goes to an account in my name - an ancient account from years ago when I bought their software. how can I get in? do I need to be "subscribed"? Neil
Bank feed not updating
I'm having an issue with my bank feed not updating. My bank feed says it is 'up to date' and has shown this for the past week but there have been transactions (incoming and outgoing) in my bank account.
How do I change a rule that I created
I want to change a rule that I created

Reckon One

Discussion List