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Progress Payments
Hi there, I am wondering if Reckon One allows users to create a progress payment or invoice customers for a percentage of a total bill? We are using the 30 day trial, and we use this function with every sale so it is important to use that we can have this feature before moving to Reckon One permanently.
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My Reckon One unreconciled accounts have somehow gone from 8 to 1602 overnight. What happened?
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Enterprise 2018, AL Liability Report not showing the same as payslips.
Enterprise 2018, using payroll only due to system changes and start to notice that the Leave showing the same as whats printing out on payslips. Example Liability report shows 110 hours AL but on payslip shows as -34.00
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Bank reconciliation
New ReckonOne interface has many bugs in it. Really should have been properly tested prior to release. For example: All previous monthly statement bank reconciliations going back to 1 May 2018 have been ignored. Have needed to re-do all of them. Made much more difficult by the fact that.....: On the Reconciliation page,…
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When are you going to give me money back or give me a bank feed?
So they took my post off the release of the wonderful new bank reconciliation, where I said it might be great but I have not had a bank feed to reconcile since September! Yet they happily keep taking my money each month. I have spent several hours on the phone to tech support, many more checking pathetically to see if it…
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Help please! STP send to Govconnect error message
I am new to use Reckon One payroll. When lodging STP to GovConnect, it keeps saying "Request was incorrectly formatted or was missing required items.". I tried either upper case or lower case for company name. It is still not working. What details do I need to match in book setting of Reckon One with ATO? Do I match the…
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Bank feed issues
HI, I need some help with my bank feeds and manual uploads. I have just opened 5 different books this morning, connected to various banks, and none of them have bank feeds flowing through. Then in one of the books I have tried to up load a manual .csv file which won't work. So I grabbed another .csv file that I uploaded…
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Suncorp BankData issues
It would be great, but seeing as I have not had a bank feed since Sept 28, and have since added payroll, I am paying $18 a month for nothing. Yodlee is a joke, I have wasted so much time and money on Reckon, yet you still cannot talk to Suncorp? So take my money a while longer whilst giving me nothing, and I will go get…
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Reckon One bank reconciliation UPGRADE!
We are excited to announce a much-anticipated update to our bank reconciliation process that's launching TOMORROW! We've listened to your feedback and implemented a new layout that will make it easier and more intuitive to ensure all the transactions on your bank statement are in Reckon One, and vice versa. Here's a…
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Reckon one exporting client list and chart of accounts.
export client list and chart of accounts to csv file. Can't find in reports centre.
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can't log in
When i go to reckon portal everything is blank. i have been going in circles and so too has my accountant we just can't log in
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Trying to create invoice and Invoice not working
I have been trying to create invoices for the last 3 days. When i enter the customer it comes up but doesnt load the rest of the default info. Then i try and add a line so i can write in the charges and it reloads the page and wont let me advance. Never had any issues and left it for a bit thinking it may of been a bug…
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IMPORTANT - Changes to Reckon One BankData
RECKON ONE BANKDATA PRICE CHANGES FROM 21 DECEMBER 2018 We want to let you know that as of 21 December 2018, we will be changing the price of the Reckon One BankData module to a flat fee of $5/month for Australian & NZ customers and £3/month for UK customers. The credit card on file will automatically be charged for each…
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APi boolean UnitPriceIsTaxInclusive
When retreiving invoice detail, the json field UnitPriceIsTaxInclusive is ALWAYS false.For my account; all line items on all invoices are all tax inclusive?This makes my calculations wrong. Any idea why this boolean is (always) set to FALSE even though it aint?
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super payment
Hi everyone, would just like to know is it possible to override the super contribution amount apposed to the automatic amount when I've set it up in my employees payroll section? i just need it to match up to my bank transfers as I've payed a little bit more than the recommended 9.5%. Thank .