Important Announcements for Reckon One 📢

Reckon Payroll upgrade is now available for Reckon One! 🚀
Your new Reckon Payroll upgrade is now available for Reckon One! 🎉 Hi everyone! We're really excited to introduce your new Reckon Payroll experience - now available via the green banner at the top of your Reckon One book! All your existing data will seamlessly populate in the new experience, allowing you to dive right in…
Upgrading to Reckon Payroll from Reckon One 🚀
Upgrading to Reckon Payroll for your Reckon One book Hi everyone! We’re really excited to share a new upgraded Reckon Payroll experience for our Reckon One payroll customers! 🆕✨ In this video, we’ll give you a quick intro and overview of transitioning to the all-new Reckon Payroll experience for Reckon One! All of your…
Known issues & fixes - Reckon Payroll upgrade ⚠️
Hi everyone We're really excited to deliver the Reckon Payroll upgrade to our Reckon One and Payroll Premier (desktop) customers. Overall, the upgrade has been going really well with a huge number of users successfully making the move to Reckon Payroll 🎉 Our teams have worked very hard to make the switch as seamless and…

Reckon One

Archives for January 2019

Unreconciled Bank Transactions being OverWritten
I have been faithfully uploading my bank transactions each month. Each time I do that I reconcile some of the transactions using the auto-reconcile facility but leave some for when I have more time to think about where they should go. I have now tried to go back to reconcile these transactions from previous months but can…
how to enter annual leave and sick leave taken
I am new to Reckon One and im trying to enter annual leave and sick leave taken for a payroll run, but i cannot edit the leave taken field in the pay fields for the employee. The leave accrual figure is adjustable but not the leave taken. Previously in Myob you linked the leave field with a payroll category and when you…
How to salvage de-activated subscription
I have a few questions. When I set up my book, I didn't have opening account balances on hand and thought I could enter them later [as with other software], so I thought I would de-activate the 30 free trial and do it again. When I checked my card details that Reckon asked, for I discovered that the payment, one day later,…
Reckon One Timesheet functionality Q
Hi all. I'm trying to replace my current time tracking solution with Reckon One given I use it for general book keeping purposes. After enabling the feature (medium) and playing around a bit, I have some open Qs that perhaps somebody out there can assist answering: 1 - Is there a way to generate a timesheet report that…
I don't want to include leave loading
Hi,I am trying to set up the payroll system and it is automatically calculating leave loading.I don't want to include the same. Even if I enter 0.00 or leave it blank, it is still considering leave loading. Please help.
How do i re allocate a transaction to a different expense category
Hi everyone, I'm trying to re allocate a payroll transaction from 'expenses' to 'payroll expenses' as i accidentally put it in the wrong category, but cant work out how to do this now the payroll has been processed. I'm sure its pretty easy but i cant work it out. Thanks
EMPLOYEE ACCESS TO CLOUD POS ONLY
How to creat employee access to cloud pos only without having access to recon one accounting....
Leave Loading Problem
Leave Loading calculation error. I have leave loading set at 0% in payroll setup but it still calculates a few cents and shows on payslip. How do I stop this completely.
Hi
Hi team,I have been trying to export the files from Reckon software to excel but it’s not happening. Earlier I had an three options enabled 1. a comma seperated values (.CSV) file 2. a new excel workbook 3. an existing excel workbook but now only first option is enabaled other two is not working. Can anyone please help me…
Uploading documents to expense claims
Hi, I really like the idea of being able to upload documents to a bill. Can you please add the feature to allow the same functionality to an expense claim? Then I can have all my documents on reckon!
Deleting an expense claim.
Hi guys, I entered the wrong amount on an expense claim, marked it as paid. How do I go about fixing it? I tried adding another expense transaction with a negative value but it won't allow me to enter a negative GST value to correct the GST amount. Can I delete a paid expense claim?
Reckon One extremely slow
It's taking ten seconds per transaction when reconciling bank accounts either manually or using accept all matches. I'm using Chrome. The program has only once been fast in the last two years but now it is super slow. My internet speeds are fine.
I have lost access to my book and my subscription is payed up until the 17th what is going on? acces
I have lost access to my book and my subscription is payed up until the 17th, but getting the "free trial" sceen, what tf is going on? I am hoping this is an error and my book can easily be restored, does anyone know?
time sheet pay items not showing in mobile app
When trying to complete a time sheet on the mobile app - IOS the pay items do not show - i have full administrator access Have time expenses lite, payroll
Changing employee’s super details after a few payruns
I am doing my super guarantee now and I realised an employee’s super details is incorrect. I amended the super details at the employee profile pay item. When I generate a superstream file, the old details are still there. Do I have to reverse all payruns to reflect the new details?

Reckon One

Discussion List